While innocent until proven guilty, the Jeep Grand Cherokee is under investigation. Owners claim that the rear coil spring recall didn’t fix any problems. There have been multiple complaints about detaching coil springs after the SUVs were repaired. 

NHTSA investigates Jeep Grand Cherokee over failed recall 

The Jeep Grand Cherokee fails to fly under the radar as the National Highway Traffic Safety Administration (NHTSA) launches a federal investigation. Allegedly, the recall related to faulty rear coil spring installation may have failed to correct the problem. 

This goes back to a recall in 2024 that involved 2022 – 2023 Grand Cherokee and 2021 – 2023 Grand Cherokee L SUVs. Roughly 331,401 SUVs were included. 

According to the NHTSA, they were plagued by rear coil springs that detached from vehicles while driving. As a result, this increased the risk of crashes and injuries due to creating a road hazard. 

They may not have been properly installed during production. To correct the problem, Stellantis technicians inspected, repaired, and replaced the rear coil spring assemblies as necessary. 

Since then, the NHTSA has received 20 complaints that claim the coil springs detached from Jeep SUVs that were repaired during the recall.

Drivers noticed odd metal scraping sounds from the rear end, then noticed the detached springs. Another driver mentioned that the rear end of their Jeep suddenly dipped in traffic when the springs detached. 

Safety Regulators are looking into the matter to see how effective the recall was and if another needs to be issued. There is a possibility that the problem could be related to other issues that weren’t addressed during the recall.