When the city of Humble, Texas got news of an incoming Amazon warehouse, most residents didn’t mind. It likely brought hope for more jobs for locals, and more revenue for the city.

However, as more trucks began to arrive in the city, residents began to wonder if something was amiss. Before they knew it, 80-100 semi trucks were arriving per day. Drivers were blocking residential streets and causing traffic jams, causing stress for locals.

Ken Theis, the Chief of Police in Humble, told KHOU 11 that things were going smoothly for about a week. Trucks were going where they were supposed to and everyone was happy. That was until a dispatching mishap from a third-party company started incorrectly directing trucks to the wrong location.

“This is something I assure you nobody had planned and nobody wanted the roadways to get blocked,” said Theis.

Authorities tracked down Marsden Services, who was leasing the warehouse to Amazon. As bad luck would have it, the company didn’t own the warehouse, throwing another wrench in the spokes for authorities.

“None of us could get ahold of a dispatch center that was able to reroute the trucks. It’s taken us about a day and a half to finally make contact,” he said. “Due to a third-party dispatching service, the dispatching didn’t get regulated properly and they ended up with closer to 1,000 trucks dispatched to this location.”

Cops say, “Absolutely not”

After making contact with the dispatching company, Theis was worried about future issues. Especially since Humble’s roads weren’t meant for [literally] heavy traffic on a regular basis.

“The roads aren’t designed for heavy truck flow trying to get in and out of a building,” he said.

City officials shut down truck deliveries to the location to prevent it, but Jason Stube, the city manager, said residents will still see semis until the end of the week. He said Amazon told him they weren’t able to recall trucks that had already been dispatched.

Theis said Stube and the Mayor made it clear the residents come first.

“He and the Mayor made it clear said the impact to the residential areas is not going to be tolerated,” he stated.

Viewers called Amazon on their BS

Viewers of the outlet’s video uploaded to YouTube were quick to find something wrong with trucks not being able to be recalled after they were dispatched.

“As an 18-wheel driver that’s worked with mega carriers and is now an owner/operator of a single carrier, that bit about not being able to recall trucks in transit is a load of horse pucky,” wrote a viewer, earning 35 thumbs up.

“There are so many ways to get in contact with the driver nowadays. Amazon has an onboard system that they can email to and from at a moment’s notice, they can give them the latest updates on what needs to happen, too… We are not in the Stone Ages anymore.”

Someone else wrote that the reason Amazon said the trucks couldn’t be recalled was for monetary reasons.

“They can recall trucks already dispatched, they just don’t want to lose money doing it,” they wrote.

Another viewer was shocked city officials were shocked by the traffic.

“Wait, so the city let someone build a warehouse in or near a residential neighborhood but are upset that large trucks are in the area?” their comment read.