Like it or not, AI is a part of air travel now
Granted, many drivers, passengers, and travelers aren’t keen on artificial intelligence (AI). However, you’ve likely already experienced some form of it in your air travel experiences. From scheduling to training and recruitment, AI is a part of air travel in 2024.
AI may be doing everything in air travel from planning your next flight to recruiting and training the pilot at the controls
No one wants to see it. You’re expecting an on-time departure for the airplane you’re expecting at the gate listed on your ticket. However, the push notification on your smartphone informs you that your flight is delayed 45 minutes. As a result, you’re likely not to make your connecting flight. It’s not great, but there are solutions.
Alaska Airlines (ALK) is giving AI a chance to handle its scheduling issues, per Quartz. The Alaskan carrier decided to use predictive artificial intelligence to schedule its flights after a scheduling conflict on one of its popular routes caused a precipitous drop in passenger counts.
The culprit was connecting flights. “We just lost all sorts of guests because it no longer connected.” That was Kirsten Amrine, an executive at Alaska Airlines. She asserts that an adjustment to the timeframe of the regular route from Redmond, Oregon to San Francisco, California cost the airline “double-digit” margins.
As a result, Alaska Airlines employed “Odysee,” a startup-based AI tool. According to the airline, the tool may inform decisions and help them solve scheduling issues. However, Alaska Airlines’ use of artificial intelligence isn’t the only example.
According to Aerotime, the Airline Pilot Club (APC) will use “Amelia” to streamline “aviation recruitment and hiring.” Consequently, Amelia will reportedly support “evidence-based training” (EBT) and competency-based training and assessment (CBTA) in hiring decisions, training, and promotions.
More importantly, Amelia will reportedly monitor the performance of airplane pilots and provide real-time feedback. Aerotime says the tool may reduce the “need for remedial training while improving safety outcomes.”
