‘Not even at 9,000 miles’ New Toyota Sequoia owner struggles with rear hatch failure
Oh no, one woman thought she was buying a solid SUV. However, her 2024 Toyota Sequoia is battling against issues such as faulty sensors before she’s even reached 9,000 miles on the odometer. She rants about how it just doesn’t make sense.
2024 Toyota Sequoia rear hatch problems
For the most part, the 2024 Toyota Sequoia has been flying under the radar. It was redesigned for 2023, but Toyota fans have been quietly disappointed with a few of the updates and trade-offs.
For example, it can tow more than the previous generation, but it has less cargo space. But TikTok user @diverswife4life isn’t shy about voicing her complaints. Her brand new Sequoia doesn’t even have 9,000 miles on the odometer, and it’s already in the shop.
For some reason, the rear hatch will open, but it won’t close. It has to be manually closed, which isn’t easy. It takes force!
She returned to the Toyota dealership, thinking the problem would be easy to fix. But cleaning the sensor didn’t work. The sensor must be bad, which is a total inconvenience this early on.
Here’s where insult is added to injury. Her Toyota Sequoia only came with one key fob instead of two. At the time of the video, the keys were backordered for months. She asked Toyota if she could buy a key, and the dealership said yes, for $400.
So, why can she buy a new one, but waiting for a key that was supposed to come with her SUV will still take months?
I’ve reached out to diverswife4life to see if and how the sensor was repaired, if she got a second key, and if she’s had any other problems.
Does the Sequoia have a rear latch problem?
Yes, the 2024 Toyota Sequoia has a fairly popular rear latch problem. Plus, the 2023 and 2025 models have reports of the exact same issue. It seems like Toyota may need to issue a recall and make repairs at no cost to owners.
The power liftgate may not close due to a faulty pinch sensor. It’s a plastic strip on the side of the hatch and incorrectly signals that something is blocking it from closing. As a result, it won’t close unless you manually push it.
The problem could also be caused by loose connections to the pitch sensor, a weak 12V battery, and being too close to other vehicles and objects.
Luckily, the replacement should be covered under the factory warranty. But the part is listed for $300 – $600 online. Hopefully, owners aren’t on the hook for parts and labor.
Why do Toyota Sequoia SUVs only have one fob?
The Sequoia wasn’t the only Toyota vehicle that was limiting drivers to one key. Due to a shortage of parts and components, production was delayed. To help get people out the door, Toyota only handed one key.
Many drivers returned to collect their second fob later. So, perhaps the woman couldn’t get one for her Sequoia because it meant skipping the line.
One key per driver is better than a driver with two keys and another one without any. Also, I see fobs for the 2024 Sequoia online for $104.95.
What did commenters say?
Other owners of the Toyota Sequoia and other SUVs chimed in to explain that this is a common issue. Some people are facing the same problem and have asked about the repair.
People shared that they’ve had the same problem with the RAV4, Highlander, a Subaru model, GMC Yukon, and an Infiniti. I can’t speak for the other brands, but perhaps Toyota models share the same sensor.
There’s a common theme that suggests it’s better to buy an older vehicle instead of a new one. Some caution that new cars have too many sensors and tech that aren’t worth it, because they have too many sensitive components that can break.