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Drivers Answer What Car Dealerships Need to Do Better Now
They’re pushing valuable customers away.
Phoenix Driver Trades in Her Honda, Gets Letter Weeks Later Demanding She Remove the ‘Abandoned Vehicle’ Because ‘They Don’t Take Trades’
She ended up stuck with two car payments and a dead Accord.
Never Tell a Car Dealer What Your Target Monthly Payment Is: Ask This Instead
“Welcome to Gotcha Ford. Hey, what’s your monthly budget?”
Atlanta Dealership Drops Customer’s Toyota Land Cruiser Off the Lift
No one got hurt, but the owner says that he was initially left in the dark on details.
Michigan Department of State Says GM Dealer Keeps Selling Its Used Loaners as Brand-New Cars
One “new” car already had 6,000 miles on it, but the dealership says it did nothing wrong.
CarMax Cuts Hundreds of Customer Service Jobs Across the Country
“We are all just tools in the toolbox that can be discarded at a moment's notice.”
Ford Explorer Owner Gets Free Oil Changes for Life After Catching Dealership Employee Quietly Putting Miles on His Leased SUV
The customer tracked his car’s movements over multiple service visits using the Ford app.
Desperate Family Man Enters NY Car Dealership With $1,000 Cash, Leaves With Much Bigger Problems
$2500 a month for two used Honda cars is “killing me,” he laments.
‘Shame on Facebook’ Florida Couple Loses Life Savings on a Fake Chevy Avalanche
The scammer listed the truck under “Driveline Motor,” which sounded a whole lot like a real dealership named Driveline Motorcars.
Texas Subaru Dealership Fires Mascot Dog’s Handler But Keeps Dog
Look, if I find out that Rally, the golden retriever, is sad then I'll have to go out and riot.
‘Your Best Interests Are Not Their Interests’ – Dealership Insider Shares 5 Great Car Buying Tips for 2025
"Understand what you're buying."
‘Surrounded by Cornfields’ — Ford Salesman Explains How He Wins Top Dealership Sales Every Month Despite Remote Location
"The car industry is not the same."
Atlanta Drivers Dealing With ‘Phony’ Repossessions Despite Making Every Car Payment
One young buyer signed a shock-inducing 34.9% interest loan and says he never missed his note.
Florida Man Forced to Back Out of Buying a House Because a Car Dealer Failed to Pay Off His Trade-in
His pristine credit nosedived after four missed car payments and a repo notice on a Tesla Model Y he thought he was done with.
Dealership Insider Explains What Actually Happens to Brand-New Cars Plagued By Lot Rot
According to him, more and more dealers have vehicles sitting for 700 to 800 days.
“Screwed Over an Active Duty Soldier” — Dodge CEO Intervened When Dealership Made Shifty Sale
"Did they scam him? That's a lot of money."
“Honda Deals Are Insane” — Car Sales Expert Breaks Down the Best 2025 Bargains
"You're getting a really good deal."
He sold cars for 43 years. Here’s why the salesperson has to go ‘talk to the manager’ before settling on a number
I’ve played both sides, too. Let’s break down how to navigate the final boss.
Atlanta dealership hands customer $40,000 engine estimate shortly after oil change
That isn't a typo: the mechanic found a big hole in the bottom of the block, but no one involved wants to take the blame.
