Trucks & SUVs

Recall Alert For Ram Trucks With Broken Multimedia Displays

Recall alert! Ram trucks, including the 1500, 2500, and 3500, need to be taken back to the dealership to have their multimedia displays fixed. Check out if your Ram truck is affected by this recent recall or not. 

Ram 1500 Multimedia Display Recall

If you drive a Ram 1500, 2500, or 3500 from 2019 or 2020, then you might be one of the 318,500 truck drivers affected by Ram’s most recent recall. 

Ram trucks equipped with the 8.4-inch or 12-inch multimedia displays have developed a software error that will need to be corrected at the dealership. 

Drivers have found that once their trucks are placed in reverse, the multimedia display gets stuck on the rearview camera angle even when they shift out of reverse. 

This issue can get in the way of other multimedia functions and be distracting for drivers. If the rearview camera is always on, you could become a little disoriented. 

But luckily, this problem only requires a simple software update to fix. 

What Do Ram Truck Owners Do? 

Fiat Chrysler Automobiles, the parent company of Ram, will begin notifying owners affected by this issue by May 22nd. 

If you don’t want to wait that long to see if your truck has this issue, you can call Fiat Chrysler at 800-853-1403. 

You can also contact the National Highway Traffic Safety Administration at 888-327-4236 or visit their website, here, to look up your vehicle identification number (VIN). 

You do not have to return to where you purchased your truck to have this issue corrected. You can find your local dealer online and schedule a maintenance appointment for free. 

Other Ram 1500, 2500, 3500 Recalls 

Transmission Leak 

This multimedia display recall comes after Ram has already issued another recall earlier in the year for a transmission fluid leak. 

This recall is in effect for 2019 and 2020 Ram 2500 and 3500 trucks that have an automatic six-speed transmission. 

The leak is caused by a buildup of heat within the transmission that causes transmission fluid to leak from the dipstick tube. 

The fluid could then make contact with the turbocharger or another ignition source inside of the engine compartment, increasing the risk of fire. The fire could occur while the truck is parked or in motion. 

Dealers will replace the transmission valve body separator plate and reprogram the powertrain control module for free. 

Power Steering Issues 

2019 Ram 1500 trucks were recently recalled due to a power steering issue. This recall only affected about 200 Ram 1500 trucks. 

This small number of Ram 1500 pickup trucks may have been manufactured with a contaminated electric power steering gear circuit that may short-circuit. 

If a short-circuit occurs, drivers could experience a loss of power steering and an inconsistent steering effort. This issue seems to be more common in lower gears and may increase the risk of accidents. 

If your Ram truck is at risk, you can take it to your local dealership to have the electric power steering assembly replaced for free.