Consumer Reports recently revealed its 2022 car reliability rankings. Unsurprisingly, two Japanese automakers came out on top: Toyota and Lexus. But how does CR determine its car reliability rankings, and how did the top brands snag their spots? Read on to find out.
A look at Consumer Reports’ 2022 car reliability rankings
Consumer Reports calculates its reliability ratings based on feedback from car owners. It gets the information it uses to calculate its scores by asking its members to provide data on any vehicle problems they’ve experienced within the previous 12 months. CR analysts use the data to address 17 trouble areas, including the transmission, in-car electronics, and engine.
“Brands are ranked on average predicted reliability, based on Consumer Reports member surveys,” CR explains. And ratings are calculated on a 100-point scale. The average ratings for a given manufacturer fall in the 40-to-60-point range.
Unsurprisingly, Consumer Reports gives the nod to Asian manufacturers regarding reliability. CR says these car companies “are still leading reliability by a wide margin with an overall reliability average score of 59 for the region.”
Toyota, Lexus, and BMW are the most reliable automakers on this year’s list. That ranking represents a slight improvement for Toyota and a drop for Lexus, which had previously sat in the top spot.
Consumer Reports surveys confirm Toyota is the most reliable car brand of 2022
It’s clear Toyota is nothing if not reliable. Consumer Reports notes that “every Toyota model, save two, has above- or well-above-average reliability.”
The Avalon Hybrid scored highest among Toyota models on Consumer Reports’ list of reliability scores for that manufacturer. The 2023 Toyota Camry Hybrid placed a close second. Both earned near-perfect results on their road tests. The Avalon Hybrid also scored exceptionally high marks in predicted owner satisfaction.
However, Toyota pickup trucks weren’t quite as successful in the reliability rankings. They scored near the bottom of the brand’s pack. Nevertheless, overall, Toyota continues to be a manufacturer that knows how to please customers.
Lexus is also highly reliable, according to Consumer Reports
Lexus also earned high marks from Consumer Reports for its reliability, although not as high as Toyota. The luxury carmaker dropped somewhat in the rankings to come in second. A couple of Lexus hybrids boosted the brand’s reliability rankings, which speaks well of the carmaker’s future in that market.
“Among the top five brands, Lexus stands out because all of its models have above-average or better reliability this year, once again led by the long-running GX SUV,” Consumer Reports notes. Two Lexus hybrid models stand above the rest for their ability to stay out of the repair shop and generally provide owners with a satisfying experience. The first is the 2023 Lexus NX Hybrid, which earned the highest reliability score of any Lexus model that CR surveyed. It also received the highest possible rating for predicted owner satisfaction.
The other Lexus model scoring incredibly well in reliability is the 2023 EX Hybrid, which ranks slightly below the NX.
All in all, Japanese hybrids are making a name for themselves in reliability. Their high ranking on Consumer Reports’ list speaks to the soundness of the engineering behind these cars. So if you’re in the market for a reliable new car, check out a Toyota or Lexus hybrid.