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Unquestionably, Mazda makes cars with refined designs and sporty dynamics. From the go-kart-like MX-5 roadster to the PHEV CX-90 SUV, the automaker’s vehicles are sleek and fun. That makes almost every trip a good time. Not only that but in 2023, almost nobody has complained about Mazda’s lineup. Is this proof of the brand’s manufacturing quality and its reputation for reliability? What makes the 2023 Mazda model range so good? Let’s dive in. 

The Mazda model with the most complaints only has 17 of them

The National Highway Traffic Safety Administration (NHTSA) keeps a record of consumer complaints for every make and model. While some vehicles experience mechanical bugs and repeated issues, 2023 Mazdas run like a fine watch, with barely any complaints.

On the NHTSA website, the most complained about Mazda is the CX-50 SUV. Of the 17 complaints, five were labeled under “unknown or other,” while four were filed under vehicle structure and three under the car’s suspension.

Drivers reported problems like suspension noise, the liftgate opening while driving, and a malfunctioning wireless charging pad. So the CX-50 isn’t perfect. But in the big picture, it’s a refined, reliable machine. 

When you consider that Mazda sold over 34,000 CX-50s in 2023 (according to GoodCarBadCar), so few complaints are quite an accomplishment. And it gives reassurance to prospective buyers.  

Why these results are so impressive for Mazda

Who doesn’t like a shiny, new car with all the bells and whistles? But besides curb appeal and driving dynamics, reliability is a vital consideration. After all, a car that needs frequent repairs isn’t worth the time or money.

Besides the CX-50’s 17 complaints, other models are even better. The Mazda 3 hatchback has only six complaints, while the CX-9 has three and the MX-30 PHEV zero. That’s a strong selling point for those cross-shopping different makes and models. And with barely any recalls, the Mazda model range offers trusted dependability right off the assembly line. Almost every vehicle in the lineup has zero recalls, except for the CX-50 (2) and the CX-30 (1). 

Mazda remains an under-the-radar star

A 2023 Mazda CX-50 SUV is shown driving on a mountainous urban road at dusk
2023 Mazda CX-50 | Mazda

Compared to other nameplates, Mazda seems to fly under the radar. In a way, that makes sense since the Japanese company is more of a niche brand. But the automaker keeps churning out vehicles with class-leading design, reliability, and performance, giving drivers some of the finest rides on the road.

For an elegant, sleek appearance, Mazda uses its unique “Kodo” design language. Combining flowing lines and sculpted forms, the signature look seeks to “redefine elegance,” according to Mazda. Based on Japanese aesthetics, the design philosophy gives Mazdas a singular appearance. 

Further, Mazda has always been an innovator. From rotary engines to LeMans-winning racecars, the company’s been at the forefront of automotive technology. That continues today with SKYACTIV technology, which optimizes all aspects of a vehicle for efficiency and dynamics.

And with a well-rounded selection, Mazda has a model for every type of driver. The classic MX-5 roadster offers lightweight thrills few cars can match. The new CX-90 offers a high-tech PHEV powertrain, elegant styling, and upscale details. And the Mazda 3 hatchback has European looks and a fun-to-drive platform. 

In 2023, the Mazda lineup has barely any complaints. Most models have less than 10 reported issues, with the CX-50 being the exception. That shows the automaker’s commitment to quality and offers consumers peace of mind when it’s time for a new ride. Not only that, but the company produces an ideal mix of performance, design, and style, making them an appealing choice for anyone. Mazdas might be niche vehicles, but they’re as good as anything on the road.