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Tesla recently told some of its consumers with long-term stays at service centers that Cybertruck buy-backs are possible. That is, if the Cybertruck owners are willing to go through the “lemon law” process first.  

Tesla reportedly told some Cybertruck owners to go through the ‘lemon law’ process before it will buy the rigs back

Recently, Tesla announced that it wouldn’t accept any Cybertrucks as trade-ins as unsold stockpiles of the EV pickup truck reached record highs. So, trading in that Cybertruck is out of the question, at least for now. But other Cybertruck owners, the ones with trucks at the automaker’s service centers, want Tesla to buy them back.

However, Tesla isn’t simply taking the hulking EV pickup trucks back out of good faith. Instead, Tesla is telling owners that fit the bill to go through their state’s consumer protection laws, also known as “lemon laws,” per Electrek. Still, Tesla isn’t in the business of letting claims that it produces lemons slide by without some resistance.   

A few frustrated Cybertruck owners shared their experiences on the Cybertruck Owners Club forums. “I’ve had a couple of Teslas that were lemons, and now my Cybertruck is as well. They will give you the runaround and promise to pay you out but will ignore you for 8-12 months,” one user posted. “Make sure you’ve filed the lemon law documents with your state and have everything in writing.”

They’re not wrong, either. Before they descended into an argument over grammar, one commenter responded to the original poster, “Lemon laws depend upon your state, so that’s going to vary a lot.” In the case of the OP, Oregon’s lemon laws protect consumers from “lemon” vehicles.

That is, if they fufill certain criteria. For starters, a component or system of a Cybertruck has to be failing while covered under warranty. Owners have to report the issues, and they have to be substantial enough to compromise safety, value, or usability. Finally, there must be repeated, documented attempts to fix a serious issue over a minimum of 30 days at the shop.

As for the OP, the Cybertruck owner posted a confirmation letter that Tesla would buy back the truck, pending more information. For instance, Tesla wanted a complete payment history, payoff amount, and registration information before it moved forward with the buyback. Another poster dropped a final gem of wisdom for frustrated lemon owners. “It was easy… after I got a lawyer.”

Related

My Car’s Broken: How Do Lemon Laws Work?

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