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Are you on the hunt for new cars, maybe a 2023 compact SUV, to fit your busy lifestyle? If so, you might be interested to know that the Hyundai Ioniq 5 had the questionable distinction of receiving the lowest overall rating out of all the compact SUVs that J.D. Power tested.

While the Ioniq 5 may have a decent driving experience with great handling, its quality and reliability ratings only manage to scrape by with an average score of 76 out of 100. This means that if you’re looking for a reliable and long-lasting vehicle to get you through your daily commute or weekend adventures, the Ioniq 5 might not be your best bet according to these rankings.

The 2023 Ioniq 5 competes against the top compact SUVs

In the competitive world of compact SUVs, the 2023 Buick Envision and the 2023 Chevrolet Equinox are standout performers. According to J.D. Power‘s testing, the Buick Envision earns a solid 86 out of 100 for quality and reliability, while the Chevrolet Equinox isn’t far behind with an impressive score of 85.

But these SUVs’ differences from the 2023 Ioniq 5 go beyond their reputation for dependability. Both the Buick Envision and the Chevrolet Equinox also earn high marks for dealership experience, making the car-buying process as smooth and stress-free as possible. From knowledgeable salespeople to efficient financing and service departments, these SUVs offer the whole package.

The Hyundai Ioniq 5 is a unique and compelling choice for compact SUV owners 

Despite its relatively low overall score compared to other compact SUVs, the Hyundai Ioniq 5 does have its own unique charms that appeal to its owners.

For one thing, the vehicle boasts impressive power ratings that provide a thrilling and dynamic driving experience. Drivers can enjoy quick acceleration and responsive handling, making navigating city streets and highways a breeze.

And while the IONIQ 5 may not have scored as high in terms of quality and reliability, it excels at creating a serene and peaceful cabin environment. The vehicle is designed to insulate drivers and passengers from outside noise, creating a comfortable space perfect for long drives or daily commutes.

Owners report minor setbacks in the 2023 Hyundai Ioniq 5

One area where the Hyundai Ioniq 5 falls short is in its audio system, which some customers have rated as below average in terms of sound quality. This can be a frustrating experience for music lovers or those who want to stay connected while on the road.

Additionally, some customers have given the Ioniq 5 relatively low ratings when it comes to getting the vehicle set up just the way they want. This may include issues with the infotainment system, climate control settings, or other customizable features. While these issues may seem minor, they can add up to a frustrating experience for drivers who want to optimize their rides.

Another challenge with the Ioniq 5 is its maneuverability in traffic and tight parking spaces. Some owners feel that the vehicle could be easier to handle in these situations, which can make driving in urban areas or crowded parking lots a stressful experience.

Even though the Hyundai Ioniq 5 has an affordable price, there are a few challenges that could make you pause before buying.


5 2023 Hyundai Ioniq 5 Limited Features That Make It Worth Over $52K