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The 2022 Chrysler Pacifica is one of only a few minivans left on dealer lots today. In addition, it’s one of the only Chrysler models still being sold. As a result, it’s a popular model with a lot to offer. However, is it worth buying for long-term ownership? How reliable is the 2022 Chrysler Pacifica? Using previous owner experience and other data from previous model years, we’ll determine how reliable a 2022 Pacifica minivan might be.

How does J.D. Power determine its reliability ratings?

How reliable is the 2022 Chrysler Pacifica? Do minivans in general have a good reliability rating?
2021 Chrysler Pacifica Hybrid | Stellantis

According to J.D. Power, it uses a 100-point-based system to rate its vehicles using previous and current owner experience. Judging based on quality and reliability, it measures the level of defects, malfunctions, and design flaws those owners ran into. Moreover, it covers everything from the engine and body integrity to the infotainment system and other electronics.

However, J.D. Power isn’t the only publication that tests for reliability. Outlets like Consumer Reports and Repair Pal also give a unique and valuable perspective on judging a vehicle’s reliability.

2022 Chrysler Pacifica reliability rating

J.D. Power and the owners it surveyed gave the Pacifica a 63 out of 100 for quality and reliability. While it isn’t on the low-end of the ratings, it’s actually slightly below average. For example, the Honda Odyssey and Toyota Sienna scored 77 and 74 out of 100 points, respectively. As a result, the Chrysler minivan earned the lowest overall and reliability score in its class from J.D. Power.

What do owners think about the Chrysler minivan?

A Chrysler Pacifica PHEV is one of the hybrids included in the car fire-related "park outside" recall order.
Chrysler Pacifica Plug-in hybrid electric vehicle | Frederic J. Brown, AFP via Getty Images

Owner satisfaction is evaluated after at least 90 days of ownership by JDP. As a result, owners found many positives and negatives about the 2022 Chrysler Pacifica. For example, they love the navigation, screens, and displays and how easy they are to use. Intuitiveness is essential for modern infotainment systems, which can get a bit complicated. Next, overall fuel economy is highlighted, as the Pacifica averages 19 city and 28 highway mpg.

Contrarily, Pacifica owners dislike the comfort level of the rear seats. Most minivan owners expect to have passengers in the rear seats often. That’s why it’s vital that it’s comfortable to sit back there, so it’s disappointing this isn’t the case. Furthermore, it’s challenging to get in and out of the front seats compared to other minivans. Lastly, cargo space could be better, as some owners report an inability to store items exactly where they want them.

Is the 2022 Chrysler Pacifica reliable?

Next, Repair Pal judges a vehicle’s reliability based on a few things. They are the cost, frequency, and severity of actual repairs. However, not enough repair data is available to score the 2022 Pacifica accurately yet. Instead, the site offers the average minivan reliability score, which is 3.5 out of 5. As a result, the minivan segment is slightly above average compared to other vehicle types.

Next, the average cost of repairing minivans per year is around $647. Again, that places it right near the middle of the industry average. Next, the frequency at which problems occur is about 0.37 times annually, not including basic maintenance like oil changes. This is slightly below the industry average, meaning minivans experience fewer problems than most vehicle segments. Lastly, roughly 12 percent of repairs are considered severe. Moreover, it’s the same as the other categories in that it’s slightly below average for all vehicle types.

How much is a 2022 Chrysler Pacifica?

Finally, the base model Pacifica starts at $36,665. Unfortunately, that makes it more expensive than every other minivan available today. For example, the 2022 Honda Odyssey costs just $32,390 and maxes out around $48,000. Contrarily, a fully-loaded Pacifica starts at $55,370, more than every other minivan’s range-topping model.

In conclusion, how reliable is the Chrysler Pacifica? Using previous owner experience and performance evaluation for the minivan segment as a whole, we can determine that it will be slightly above average. Although it isn’t perfect, neither are any of its competitors. For the most part, the 2022 Chrysler Pacifica will be more reliable than many other models.


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