Michael Murray, the Sandy, Utah man who went viral overnight after driving his Subaru Outback through a Tim Dahle dealership, said his actions were shameful. Murray, clearly emotional, said he was driving his new-to-him Outback home and felt it had mechanical problems the salesman didn’t disclose to him.

This year had been hard on him, he said, and spending $4,000 on a car that had issues caused him to snap.

Still, he acknowledged his actions were inexcusable.

“I know that me crashing that car into the building was wrong,” Murray told KSL TV. He told the outlet the dealership initially refused to give him his money back, which prompted him to drive the Outback through the glass doors.

The dealership explained that they were selling the Outback “as is,” and offered him plenty of alternatives. A dealership spokesperson claims they offered him a refund. Murray maintains the dealership never offered him a refund, but his behavior remains unjustifiable.

“I’m tired of being here and trying to be a productive member of society just to keep getting knocked down and told no,” Murray continued. Having been released from jail yesterday, he faces several criminal charges, including at least one felony.

Murray was in financial distress before the incident and acknowledged the legal fees and fines against him would only exacerbate the issue.

“I know I’ve dug myself a financial grave,” he said.

Murray’s clarity came too late, but he hopes his story will encourage those struggling to seek help before they react similarly.

“I’m not the only person going through tough times,” said Murray. “Maybe telling my story will help someone else avoid doing what I did.”

Viewers were not on the dealership’s side

The outlet’s YouTube video of the story had almost 20,000 views in just 16 hours. Almost 300 people commented on their sympathy and understanding of Murray’s frustration.

“Consumers all over the world are sick of getting used and being ripped off,” read the most popular comment with 215 thumbs up.

Another wrote they were glad to be able to hear his side.

“I’m glad I saw this so I can pray for him! Folks are having a hard time, some are losing their minds. I respect his honesty,” their comment read.

Someone else condemned the dealership.

“There’s a reason they’re called ‘stealerships,'” they wrote. “I don’t believe they offered him a refund. Otherwise, we wouldn’t be having this conversation.”