Imagine opening your mailbox and finding a letter accusing you of felony theft. Not from some scammer—but from the Enterprise car rental company. The only problem is you’ve never ever rented a car. Not from Enterprise or anyone else.

That’s exactly what happened to a woman from San Jose back in 2018. Seven years ago, she wrote on Reddit that she’d received a demand letter from Enterprise stating, “if I do not return their rental car, I will be charged with Embezzlement and Grand Theft Auto.” But she swore: “I never rented a car from them.”

Enterprise said the rental occurred in Sacramento. She hadn’t even been there. She had her driver’s license on hand. Her credit was clean. The letter also mentioned a corporate account.

Identity theft victim says Enterprise threatened to file charges against the wrong woman

This confused California woman called the Sacramento Enterprise branch manager and begged for more information. The response? File a police report within 24 hours or face criminal charges. “I decided to file a report immediately… I did not want to take any chances where I could end up with a warrant on my head.”

Enterprise got the report and admitted something fishy was going on. “A woman claiming to be me had come in to rent out a black Cadillac. She showed the representative ‘her’ driver’s license that had MY information on it, and paid… with CASH.”

The manager said there was video footage. She filed her own police report for fraud. That should’ve been the end of it. Then the cops showed up at the poor Redditor’s house.

Duplicate ID, real car crash, wrong suspect

Two local police officers and two CHP officers knocked on the woman’s door. They weren’t there for a friendly chat. “They ask me if NAME OF WOMAN I DO NOT KNOW lives at my home… then they ask if I am [Name] and I tell them that I am.”

Turns out, the Enterprise rental Cadillac had been in a hit-and-run that morning. The driver fled—but dropped her ID. It was a fake. But a good fake. “They show the license to me and it’s an EXACT replica of MY DRIVER’S LICENSE.”

But once they had the fake license and real license side-by-side, she says the police officers finally had to admit the Redditor must be who she said she was. “One of them tells the others that the one they have is a fake. (The black strip on theirs is chipping but mine isn’t).”

Fake ID used to secure an Enterprise rental car almost lands her in jail

The Redditor says the Cadillac was confirmed stolen. It was the same vehicle from the Enterprise rental, used as a getaway car. The woman impersonating the Redditor was the suspect. “We DO NOT look a-like at all,” the victim said. “Idk how the h— she was able to rent the car in the first place.”

She found the impersonator’s mugshot. She found her Facebook. But she resisted the urge to reach out. “I have no idea who this b—- is, and don’t know if she’s dangerous.” So for the time being, the victim had to wait—while the police investigate the chaos triggered by a bad case of identity theft. In the meantime, she’s left rattled by a terrifying case of identity theft. You can see the original Reddit post embedded below:

I just recieved a demand letter from Enterprise Rent-a-Car stating that if I do not return their rental car, I will be charged with Embezzlement and Grand Theft Auto. I never rented a car from them. (San Jose, California)
byu/Alymg inlegaladvice