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The J.D. Power Automotive Performance, Execution, and Layout (APEAL) study looks at a range of factors, including design, comfort, and features, to provide automakers with insights into what their customers like and dislike about their vehicles to improve products. In the case of the 2023 Honda CR-V, owners were asked by the J.D. Power APEAL study to rank their favorite and least favorite categories of cars. According to the study, the most important category for Honda CR-V owners was driving feel, followed by exterior styling. On the other hand, the category that ranked the lowest among Honda CR-V owners was fuel economy.

The key factors driving Honda CR-V owner satisfaction

The study found that the driving feel of the Honda CR-V was highly praised by owners, who appreciated the car’s smooth and responsive handling as well as its comfortable ride quality.

The CR-V’s driving dynamics were a standout feature for many owners, who noted that it provided a satisfying and enjoyable driving experience. Furthermore, owners praised the CR-V’s engine performance, noting that it provided sufficient power and acceleration for their needs.

According to J.D. Power, in terms of exterior styling, the CR-V’s practical yet sophisticated design was a hit among owners. The car’s clean lines, sleek contours, and attention to detail all contributed to its modern and appealing appearance. These factors can greatly influence an owner’s satisfaction with their vehicle, and automakers must prioritize them in their design and development processes.

A smooth and responsive driving experience

The Honda CR-V is powered by a turbocharged 1.5-liter four-cylinder engine that produces 190 hp and 179 lb-ft of torque. This engine is paired with a continuously variable transmission (CVT) that provides a nearly infinite number of gear ratios, allowing the engine to operate at its most efficient level.

This means that the CR-V’s CVT delivers smooth and efficient power to the wheels, making acceleration feel seamless and effortless.

The CR-V Hybrid trim offers even greater fuel efficiency thanks to its hybrid powertrain, which pairs a 2.0-liter four-cylinder engine with an electric motor. The total hybrid drivetrain output measures 204 hp, and the electric motor supplies 247 lb-ft of torque.

The Hybrid also comes standard with all-wheel drive, which is designed to improve traction and stability on slippery or uneven surfaces, providing drivers with greater confidence and control behind the wheel.

Another factor that likely contributed to the CR-V’s high driving feel rating is its responsive handling and steering. The CR-V features a well-tuned suspension system that provides a comfortable ride without sacrificing handling and cornering ability. The car’s steering system is also responsive and precise, allowing drivers to easily navigate through tight turns and winding roads.

The bold and aggressive styling of the Honda CR-V gives it a refined look

The Honda CR-V’s exterior styling is a standout feature that has helped it earn high ratings in the APEAL study. The car’s design strikes a balance between practicality and modern sophistication, making it a popular choice for drivers who want a vehicle that looks as good as it performs.

At the front of the car, the bold and aggressive grille is a defining feature that sets the CR-V apart from other SUVs on the road. The sharp lines and angular design give the car a sporty and aggressive look, while the sleek headlights add to the modern and sophisticated aesthetic. On the side of the car, smooth curves and subtle lines contribute to its overall sense of elegance.

Another noteworthy element that contributes to the CR-V’s contemporary and upscale look is the taillights at the back of the vehicle. The taillights’ sharp lines and bold design make a statement on the road, while the subtle rear spoiler adds a touch of sportiness and aerodynamic efficiency.

There’s plenty to like and dislike about the new Honda CR-V, so take what you will from owners who have spent plenty of time with the vehicle.


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