The Jeep Wrangler and the Jeep Grand Cherokee are two of the most popular Jeep models in the history of the brand. Some prospective buyers may be caught up in the decision between the two. If you are going to buy a new Jeep, you want to get the right one. If you find yourself leaning toward the Jeep Wrangler over the Grand Cherokee, it’s probably a wise choice. Though there are definitely problems with each model, the Grand Cherokee tips the scale.
The Jeep Grand Cherokee
The Jeep Grand Cherokee is a capable SUV with a good range of trim options. With a brawnier engine than the Wrangler, the Grand Cherokee draws a certain crowd. The Jeep Grand Cherokee is a bit more under the radar. Its sleek style is more accessible to some buyers than the boxy Jeep Wrangler. However, it may not be as great as it seems.
The Jeep Wrangler
The Jeep Wrangler is an SUV with a sense of adventure. Off-roading runs deep in the body-on-frame soul of this tough SUV. But what else does this boxy beast have to offer? The Jeep Wrangler is a lifestyle vehicle, but it will tote the kids, dogs, and backpacks. It’s a bit less comfortable on the pavement for commuting. But, the Jeep Wrangler isn’t complained about nearly as much as the Jeep Grand Cherokee, according to CarComplaints.com.
What do owners say?
If you go to the Jeep overview on CarComplaints.com, you’ll see a lot more Jeep problems for the Jeep Grand Cherokee model than the Wrangler. In fact, the Jeep Grand Cherokee is the Jeep model with more complaints than any other. Moreover, all of the Jeep models that CarComplaints.com calls the “worst” Jeeps, the Grand Cherokee, and Cherokee from various model years take it all.
The 2011, 2014, and 2015 model year Jeep Grand Cherokees are considered the worst Jeep models, according to CarComplaints.com. The 2014 and 2015 Cherokee are the other Jeep models considered the worst. When you think about the fact that this is all coming from data collected from actual Jeep owners, the information truly resonates.
The Jeep Grand Cherokee has 3,013 complaints on file. The Jeep Wrangler has 1,843 complaints in the system. So, while the Wrangler is by no means a perfect SUV, owners tend to be a lot happier with the off-road SUV than the sleeker Grand Cherokee.
Complaints for the Jeep Grand Cherokee
Because there are so many more complaints for the Jeep Grand Cherokee problems, you may actually end up a more satisfied customer if you choose to go with the Jeep Wrangler instead. In fact, some might even say it’s a wise choice. While the Jeep Grand Cherokee will obviously still be a more desirable SUV to many buyers, if you’re on the fence you may want to consider the complaints.
If you turn to the Consumer Reports reviews, you’ll find that the Grand Cherokee is a more refined SUV than the Wrangler. It also has better reliability ratings. However, both the 2020 Jeep Wrangler and the 2020 Jeep Grand Cherokee earned the same score for customer satisfaction. What the Jeep Wrangler lacks in sophistication it makes up for it in an owner’s experience that seems to satisfy.
RELATED: How Reliable Is the Jeep Wrangler?
Plus it will cost you less. CR posts a price of $32,150 – $87,400 for the 2020 Grand Cherokee and $28,295 – $42,195 for the 2020 Wrangler. And if the CarComplaints.com data tells us anything, you’re wise to choose the Jeep Wrangler over the Jeep Grand Cherokee.