Woman Wants Money Back: Hyundai Tucson Arbitrarily Slams On Brakes

This has been happening over the course of a couple of years. The owner of this Hyundai Tucson says she’s traumatized by the car’s random slamming of the brakes-especially on the highway. She no longer wants to drive it and instead wants Hyundai to give her money back. 

The woman paid $47,000 for her new Hyundai Tucson in 2019

The woman paid $47,000 for her new Tucson in 2019. Everything was fine for three months. Then it happened. Driving through Collingwood in Canada, a warning light came on indicating a pending collision. A second later the brakes slammed on and stopped. 

She told CTVNews she was shaken up but drove it back home. The next week she took it into her Hyundai dealership. They thought it might be something blocking the safety sensor for avoiding collisions. The mechanic told her it wouldn’t happen again. Since then it has happened again-like four more times. 

A silver 2021 Hyundai Tucson compact SUV travels on a desert road with mountains in the background
2019 Hyundai Tucson | Hyundai Motor America

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The next time the Tucson brakes slammed was about two months later

The next time the Hyundai Tucson brakes slammed was about two months later. A warning light flashed on and a split second later the brakes locked up. This time she was driving slowly through Ottawa. She stayed overnight at her destination and the next day drove home. But it happened then, too. So that’s three times.

Now she was too spooked to drive the Tucson and called a tow truck to get it to the Hyundai dealership. This time they told her they would replace the inhibitor switch. The mechanic explained that moisture had gotten into the switch and was sending incorrect info to the ECU. After it was fixed she was told it would not happen again. It didn’t for one year.

Then just like the other three times, it happened again last month

A white 2019 Hyundai Tucson compact SUV is unveiled at the New York International Auto Show onMarch 28, 2018, at the Jacob K. Javits Convention Center in New York City.
2019 Hyundai Tucson | Getty

Then just like the other three times, it happened again last month. Driving along Highway 407 she was cruising at 75 mph when the warning light came on and the brakes slammed on. Taking the Tucson to a different dealer they replaced the inhibitor switch again under warranty. Hyundai says a field engineer was present during the repair to record what was done and do field testing. Hyundai said, “No faults were observed.” 

The woman told CTVNews she is too traumatized to drive the Tucson and doesn’t trust that the replaced inhibitor switch fixed the problem. She’s afraid she’ll get rear-ended when the Hyundai comes to a complete stop from 75 mph on the highway. So now she wants Hyundai to refund her money and take the car back. Hyundai Canada says they’ll give her what the trade-in value is, which is $21,000. 

“I don’t want to die driving this car,” Mesa said crying. “For a car, why the heck would you cry? But this has happened to me four times and nobody understands. It’s given me such trauma.”