A tow truck driver in Maryland showed up for a routine call, but things took a wild turn. A woman called him to tow her car but then started berating him over his response time. Not cool. Instead of sticking around for more verbal abuse, the driver declined the job and tried to leave. But she wasn’t having it.

She didn’t like waiting—so shoots at the tow truck

The tow truck operator arrived on Reece Road in Severn, Maryland, around 6:40 p.m. According to police reports, the woman immediately started arguing about how long he took to get there. The driver, deciding it wasn’t worth the trouble, refused to tow her car and drove away. As is his right. This customer probably should have let him go and thought about how she treats hired help. But nope.

That’s when, police say, she pulled out a handgun and shoots once at his tow truck, striking it.

No one was injured, but the driver was likely rattled. The woman fled the scene in a black sedan before officers arrived. (So her car was fine?) Anne Arundel County police are still investigating and are asking anyone with information to call their tip line.

Towing is already a dangerous job

Most tow truck operators deal with their fair share of angry customers. When someone’s car gets towed, emotions run high. But threats, let alone someone who shoots at a truck, are rare. The job is already dangerous enough, with tow truck drivers working on the side of highways, often in bad weather or heavy traffic.

Police haven’t revealed why the woman needed a tow or whether she had a history of confrontations. But the case is raising questions about customer entitlement. Some people expect immediate service, and when they don’t get it, they lash out. That doesn’t usually end in gunfire, though.

It’s not the first time tempers have flared in the towing industry. Last year, a California man was arrested after threatening to shoot a tow truck driver over impound fees. In another case, a driver in Texas had to call police when a furious customer refused to let him leave after a tow.

Tow truck drivers are over it

The Maryland tow truck driver was lucky—this time, the bullet hit his truck instead of him. The suspect remains at large, and police are still investigating. But one thing is certain: waiting a little longer for a tow is better than facing felony charges.