Imagine you rent a Turo car for a trip to Los Angeles. You’re out running some errands when you see blue lights in your rearview mirror. You dutifully pull over and next thing you know, the police are force you to the ground, handcuff you, and haul you to a cell. You repeatedly insist you’ve done nothing wrong. But it’s well over an hour before anyone bothers listening to you.

Galya Guglielmi-Butler told FOX News this is exactly the situation she found herself in. She picked up a “Turo” rental car, and three hours later was driving down Hollywood Boulevard when she was pulled over.

“They asked me to exit the vehicle with my back to their voice. They asked me to take seven steps towards the middle of the road. I proceeded to do what they asked. Still I didn’t know what was behind me or what was going on.”

The LAPD wasn’t taking chances. Four male officers piled on top of her to pin her to the ground. “They didn’t ask me any questions, didn’t read me my Miranda rights. They kind of just threw cuffs on me.”

Driver taken into custody after her Turo rental car reported stolen

The police dragged Guglielmi-Butler to the precinct without any explanation. Once at the precinct she didn’t get much more in the way of justice. She says she waited between 45 minutes and an hour before anyone bothered to see her.

The police fingerprinted Guglielmi-Butler and ran her name for any priors. But she came up clean. Then they told her they suspected she’d stolen a car. She was able to open her phone and pull up proof she’d rented the car through the Turo app. Finally, police began to wonder if she was innocent.

So what was going on here? Over the border in Arizona a crime ring was recently busted for stealing luxury cars and trying to list them on Turo. This is why Guglielmi-Butler’s attorney blames Turo for not vetting the cars it rents. But this specific case may be much simpler. The vehicle owner may have accidentally clicked “stolen” in the app, setting off the wild chain of events.

LAPD has not made an official statement. The Turo company has:

“We are truly disheartened by what our guest experienced. We are actively investigating the circumstances, but to the best of our understanding this was an unfortunate situation in which the car was mistakenly reported as stolen. While this regrettable situation cannot be undone, we remain available to support our guest as best we can beyond having issued her a full refund and additional travel credit should she choose to book with us again.” 

— Turo

For her part, Guglielmi-Butler happy she was level-headed enough to come through the arrest unscathed. “Anybody that doesn’t have self-control, like me, they probably could have got shot.”

She admits she’s a bit shook up anyway. “I could have lost my life. And that’s the biggest thing to me. I don’t think I can rent a car anymore…I really think Turo should be responsible for this because I could have had children in the car, this could have happened to anybody.” You can see Guglielmi-Butler interviewed in the video below: