Why Does the 2011 Jeep Grand Cherokee Have so Many Complaints?
Jeep SUVs are generally well-liked among drivers and passengers, especially when it comes to off-road enthusiasts. However, the 2011 Jeep Grand Cherokee has an unusually high amount of complaints. What makes this sport utility vehicle worthy of so many issues?
Do 2011 Jeep Grand Cherokee SUVs have transmission problems?
The National Highway Traffic Safety Administration started in 1970, and the company set forth to reduce deaths and injuries on the road from automobile accidents. It also allows consumers to file a complaint, which sometimes ends up with a recall.
On the NHTSA listing for 2011 Jeep Grand Cherokees complaints, there are 1,565 complaints from drivers. Out of those, there are 741 complaints about the electrical system. The most recent complaint is from January 20, 2023, about the Totally Integrated Power Module (TIPM). This is one of the most common complaints, causing issues with draining batteries, headlight flickering, and throttle issues.
The TIPM seems to go out anywhere from 50,000 to 200,000 miles or more. One of the biggest headaches associated with this is that it can cause various issues at varying intervals, making it hard to diagnose.
The 2011 Jeep Grand Cherokee has six recalls from the NHTSA
There are many other complaints about the 2011 Grand Cherokee’s fuel/propulsion system, which has NHTSA Campaign Number 14V530000 from September 4, 2014. The fuel pump on certain 2011 Jeep Grand Cherokee and Dodge Durango could fail and stall the vehicle, increasing the risk of a crash. This failed fuel pump could also cause the failure of the previously mentioned Totally Integrated Power Module (TIPM-7).
Chrysler eventually issued a recall for some 2011-2013 Jeep Grand Cherokee and Dodge Durango SUVs. The NHTSA Campaign ID Number is 19V813000, created on November 14, 2019. It potentially impacted more than 528,594 Grand Cherokee and Dodge Durano SUVs.
Chrysler lists the issue as the fuel pump relay inside the TIPM-7 might fail, which could cause the vehicle to stall. This increases the risk of a crash. Unfortunately, more vehicles might have been impacted than were included in the recall. The engine in the Jeep and Dodge SUVs is the 3.6, 5.7, or 6.4L engine and was previously recalled under NHTSA Recall 14V530 or 15V115.
Use the Vehicle Identification Number (VIN) lookup to check for information
It appears the 2011 Jeep Grand Cherokee was the start of a rocky few years for the SUV. 2012 has 1,551 complaints and 11 recalls, and 2013 has 734 and 10 recalls. That’s nothing compared to the 2,054 complaints and 18 recalls for the 2014 Jeep Grand Cherokee.
The NHTSA has a Vehicle Identification Number (VIN) lookup tool to help identify recalls. If you are looking at a fourth-generation Jeep Grand Cherokee, running the VIN through the lookup tool would be a good idea to check if anything needs to be repaired as part of a recall.
There have been many great years for the Grand Cherokee, and Jeep has a long history behind it as the most patriotic brand for more than 20 years. The 2011 Jeep Grand Cherokee had some issues, but many resources, such as YouTube and the NHTSA website, have some potential fixes.