Waymo stops in the middle of an Austin expressway with passengers locked inside [Video]
Becky Levin Nevarro ordered a Waymo to get her and some friends to Deep Eddy Cabaret, a beloved local watering hole in Austin, Texas. When the self-driving vehicle pulled up to the spot, though, it didn’t stop. Instead, the occupants say it drove right past and kept going in the wrong direction…with the passengers trapped inside.
The occupants called Waymo customer support, and the runaway vehicle stopped in the middle of the MoPac Expressway
“It wouldn’t let us out of the car,” Becky explained. The cab halted in a curve in an underpass, making it difficult for approaching cars to see it before they were dang-near rear-ending the parked taxi. They honked and moved around the Waymo.
Becky and the other passenger spent more than five minutes stranded in the Waymo with no way to get out on their own. They say that they basically begged the customer service rep to let them out before another car hit them, but the rep refused.
Becky shared additional footage another occupant recorded while she spoke to the rep. It seems the rep tried to get an exact address from the passengers in order to direct the Waymo to the final destination. However, they were stranded on an expressway with no physical address.
“Vehicle approaching…” the Waymo kept chiming, warning the occupants.
It wasn’t until Becky threatened to livestream on TikTok that the rep unlocked the Waymo’s doors.
“So now we’re walking on MoPac,” Becky pans her phone behind her shoulder, showing that they Waymo was still parked on the highway. “This is insane, Waymo…”
She wasn’t lying about the cars flying by them, either. As she’s explaining the situation, vehicles buzz past at a clipping rate.
After the experience, Becky posted the incident on TikTok. “Zero stars for Waymo,” she captioned the video.
