Last December, 29-year-old Brazilian traveler Jennifer Castro boarded her plane to enjoy a vacation she’d booked months before. Part of her travel plans involved reserving a window seat on a GOL Airlines plane. When she attempted to take her reserved seat, a child helped themselves to it.

The child’s mother asked her if she’d be willing to give up her window seat to appease the child. Castro refused, and that’s when chaos ensued. The child threw a tantrum, passengers verbally berated her, a woman broke out her phone and began filming her, and staff didn’t step in.

Four months later, Castro is suing the airline—and the woman who filmed her—for emotional distress, invasion of privacy, and for monetary losses. She claimed the viral video caused her mental health to deteriorate, which ultimately caused her to lose her job as a banker.

She argues plane staff allowed passengers to invade her privacy

Part of her argument against the airline was the fact that she had a right to keep a seat she paid for in advance. Additionally, when a female passenger began to film her with the intent to humiliate her, staff reportedly didn’t step in.

“I decided to sue the airline because what happened to me was a huge embarrassment, and this situation should never have reached this point,” she stated on a Cola Mais podcast.

“No one deserves to go through what I went through, being filmed, insulted and attacked just for exercising a basic right… This lawsuit is not just about reparations, but also about setting a limit on this type of behavior.”

She hasn’t mentioned how much she’s seeking from the lawsuit—but it will likely be a sizable amount of dough.

Viewers were largely on her side

When FOX 26 covered the story to explore how Americans would have likely reacted in the same situation, almost 7,500 people came to voice their support.

“Your child likes window seats? Nice. You should have paid for one,” wrote a viewer with 26,000 thumbs up.

Another viewer offered a different way to look at the situation.

“It’s not just the filming—she can’t escape on a plane, and she is sitting where she’s supposed to. She’s being harassed, and staff should have stepped in,” they wrote.

A keen viewer said they didn’t see anyone else rushing to help the child.

“Notice how no one else offered THEIR window seat,” they wrote.