Consumer Reports weighs in on all kinds of automotive dynamics, from vehicle performance to predicted reliability and beyond. And brands often strive to rank highly on the official Consumer Reports lists. The big-name automakers usually take turns rising to the top of CR lists, including the ever-reliable, fan-favorite Toyota. But there is a recent Consumer Reports list that Toyota seems to be noticeably absent altogether.
The Consumer Report list to end all lists
It’s not uncommon for Consumer Reports to compile their survey data from actual customers and create lists featuring the best vehicles. But this particular list is actually the complete opposite. Consumer Reports is recommending a feature list of more than 100 models for consumers to avoid.
This roster – sans Toyota – represents cars, trucks, and SUVs built over the last 10 years, with a below-average reliability history. These poor ratings come from actual car owners who completed their Consumer Reports surveys to describe their ownership experiences. And in many cases, consumers reported much worse than a below-average experience. If you’re driving a car on this list, you too might be knee-deep in reliability problems.
Nearly every automaker has a model on this list
From Acura to Volkswagen, there are several vehicles with specific model years to avoid. The often reliable Audi brand has more than seven vehicles on this list, including the 2017 Audi A3, the 2015 Audi A6, and the 2019 Audi Q8. Others that might surprise you include the 2016 Honda Pilot, the 2020 Hyundai Elantra, the 2018 Lexus LS, and the 2019-2020 Tesla Model S. Even the safe and reliable Subaru brand has three vehicles to avoid, according to Consumer Reports including, the 2019 Ascent, the 2013 Impreza, and the 2013 XV Crosstrek. Toyota is different, though.
Toyota is noticeably absent from this roster of cars
With more than 100 vehicles and nearly every automaker badge represented on this list, consumers can see that even the most reputable cars will have one model year problem child. But there is one automaker noticeably absent from this Consumer Reports list. Toyota doesn’t feature a single ride on this below-average reliability roster. And that’s saying something impressive.
Toyota’s shining reputation for reliability
If the key to building a reliable vehicle means engineering it in a way that allows it to stay on the road longer, then Toyota is a master. Toyota is often listed as the automaker producing the longest-lasting vehicles on the road, including with Autolist, beyond the 200,000-mile mark. In 2019, Consumer Reports listed Toyota as the second most reliable auto brand, right behind Lexus.
RepairPal offers tools to help consumers compare the costs of ownership, reliability, and anticipated repairs with various model vehicles. According to the data, Toyota earns a four out of a possible five reliability rating, ranking it in the top 10 of all car brands. The average annual repair cost is $441, and the number of times a car owner has to take a Toyota to the shop each year is 0.3 times.
Maintenance costs in other circles suggest that over a 10-year ownership period, the average Toyota owner will spend less than $6,000 on maintenance and repairs. Compare that to say, a BMW, with high-reliability ratings, but an average cost of ownership closer to $20,000.
This Consumer Reports list of vehicles to avoid with poor reliability can help consumers recognize two distinct facts. Even the most reliable auto brands can produce a not-so-reliable car. And it’s clear that Toyota’s reputation for reliability still holds true since not a single Toyota model in the portfolio made this list.