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A tow truck driver published a recent video of two newer GM cars with fewer than 10,000 miles that he towed for the same reason.

Texas Tow Truck driver Dustin films daily vlogs for his YouTube channel (@Towtruck_Dustin). He tows cars for a variety of reasons, like repossession, too many parking tickets, or unfortunate mechanical mishaps.

A Chevrolet Silverado and a Cadillac XT6 were towed at low miles for identical reasons. The Silverado only had 10,000 miles on the odometer and would not start. Dustin had to tow the Cadillac from the owner’s garage.

“Both [vehicles] are suffering from the common fuel pump module issues that are affecting these vehicles,” Dustin said from behind the steering wheel. “I tow a bunch of [GMs] for that.”

The fuel pump module issue is fairly simple: the fuel pump module fails to get a signal, and can’t move fuel to where it needs to go. Without fuel, the car can’t start.

The complications with GM don’t end there

GM covers the fuel pump issue under warranty, but not towing fees. In Texas, the maximum fee for a light-duty vehicle tow on a flatbed truck is $272.

The Cadillac owner was frustrated by the inability to shift the car manually into neutral due to an electronic shifter, forcing Dustin to drag the car out of the garage while it was in gear. Suspension components can become damaged, which the owner would have to pay for.

Dustin said technicians at the GM dealership couldn’t tell him about a better way to get cars into neutral in case he ran into another car with the same shifter.

“GM should be ashamed of themselves for designing this crap,” Dustin said while unloading the Cadillac.

“I have never seen technicians say they don’t know a different way to get a car into neutral.”

His viewers sympathized with the owners

A mechanically inclined viewer explained why he and his coworkers despise working on GM vehicles.

“As a mechanic, the whole notion of not being able to get into park doesn’t surprise me,” read their comment. “I’ve always hated working on most GM vehicles. It always seems like the engineers get together and ask, ‘How can we make this harder to repair?'”

More viewers wrote the frequency with which he tows GM vehicles served as a warning.

“One thing I have learned from your videos is to not buy any new GM products,” they wrote. “I’m surprised they aren’t being hit with a bunch of lawsuits.”

Others were shocked people continued to buy GM cars.

“That Cadillac is about $70,000, too,” a viewer wrote. “I’m shocked people still buy them.”

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