The 2021 Kia Sorento lives in one of the most popular segments of the U.S. auto market. As a result, the Sorento needs to impress if it wants to stand out from the crowd of almost indistinguishable SUVs. If early reviews are correct, this three-row SUV is off to a great start.

However, Consumer Reports recently got to test the all-new Sorento and found a few major drawbacks. Let’s see if these flaws are significant enough to make you ditch this model entirely.

What does the 2021 Kia Sorento do well?

If you’re a fan of the 2021 Kia Sorento, there’s good news. For starters, Consumer Reports found that the available 281-hp 2.5-liter turbocharged four-cylinder engine was more than powerful enough. Additionally, its abundance of available low-end torque allows the SUV to accelerate effortlessly.

The 2021 Kia Sorento Hybrid also received positive remarks from Consumer Reports. The 227-hp 1.6-liter engine that lives under the hood reportedly generates more than enough power for most situations. Additionally, you even get a six-speed automatic transmission while other hybrid models are stuck with CVTs.

In terms of everyday usability, the 2021 Kia Sorento also excelled, says Consumer Reports. Aside from offering wide and comfortable seats, the Sorento’s eight-inch infotainment screen is extremely user friendly. As a result, Consumer Reports notes that the Sorento would make an excellent quiet, powerful, and tech-filled daily driver.

What flaws did Consumer Reports find?

As you might imagine, the 2021 Kia Sorento isn’t perfect. Out of an outstandingly positive review, the midsized SUV has a few significant drawbacks. The first has to do with the aforementioned 2.5-liter turbocharged engine and the dual-clutch transmission it is attached to. Despite offering tons of available torque, Consumer Reports found that the powertrain isn’t silky smooth at slow speeds. As a result, you might hear some unusual vibrations and clunky shifts while in stop and go traffic.

The 2021 Kia Sorento’s hybrid powertrain also has some faults. According to Consumer Reports, there is a delay when accelerating from a full stop. Since the Sorento takes off using electric power, Consumer Reports found that you have to significantly press down on the accelerator to get going. However, once the gas pedal is pressed and the 1.6-liter engine kicks in, it quite abruptly delivers its extra power.

Perhaps the 2021 Kia Sorento’s most significant flaw comes from its ride comfort. According to Consumer reports, several testers found the Sorento to be quite a stiff and bumpy ride. As a result, the new Sorento is reportedly far from the most comfortable vehicle in its class.

Should you buy the Sorento?

While these 2021 Kia Sorento drawbacks are definitely noticeable, they are not necessary dealbreakers. In fact, some buyers prioritize the comfortable seats, standard tech, and stylish looks over powertrain refinement and ride quality. If that is the case, the Sorento could make for a great daily driver. It is also worth noting that at $29,390, this Kia is one of the cheapest brand-new three-row SUVs.

Additionally, if you want a similarly-equipped, comfortable, and refined SUV for similar money, you can opt for the 2021 Kia Telluride, which starts at $32,190. As a result, you have choices not only in the segment but within the brand as well.