There’s Only 1 Terrible Entry-Level Luxury Car That Consumer Reports Predicts Owners Will Hate

Sometimes, Consumer Reports is at odds with what regular people think about cars. But there’s an exception: Consumer Reports owner satisfaction score. The car critic is confident it aligns with what the general public believes because it is based on their opinions of the car. Regarding entry-level luxury cars, there is one option Consumer Reports predicts owners will hate. 

What the owner satisfaction category judges about a car

A white Cadillac CT4.
A white Cadillac CT4 | Getty Images

Consumer Reports is interested in getting the best data possible when it comes to owner satisfaction. The best way to measure that is by asking owners about their thoughts on their cars. These surveys are completed annually. While many owners and cars are measured, the car critic can’t get data on every car model.

Owners who get a survey are asked how satisfied they are with their car’s functions. This includes how satisfying the car was to drive, the car’s comfort features, the car’s value, and if owners were satisfied with the car’s styling.

However, the most critical question is if owners would buy their cars again. Anyone who said “definitely yes” to this is considered satisfied with their vehicle. For cars that don’t have enough survey data, Consumer Reports will try to predict that car’s owner satisfaction rating using data from similar models. 

The 2022 Cadillac CT4 is a terrible entry-level luxury car and not satisfying to own

According to Consumer Reports, the 2022 Cadillac CT4 is the least satisfying entry-level luxury car. The Cadillac’s predicted owner satisfaction score was significantly lower than the owner satisfaction score that most of the segment got, and by a significant margin. For example, the Audi A3 and the BMW 2 Series Gran Coupe were tied for first place in terms of owner satisfaction score, and they outclassed the Caddy.

That being said, there was insufficient survey data, so the car critic had to predict the CT4’s owner satisfaction rating. Similarly, since there was not enough data, it’s also unclear what owners thought about the car’s driving experience, comfort features, styling, and value. Overall though, Consumer Reports gave the CT4 a mixed review with several pros and a few cons.

An overview of the pros and cons of the 2022 Cadillac CT4 entry-level luxury car

The CT4 has a starting price tag of about $34,000, which is relatively average for an entry-level luxury sedan. Folks who choose to buy a Cadillac will expect a luxurious and comfortable experience, which is what the CT4 does well. Consumer Reports described the luxury car’s interior as “business-like.” The car critic praised the Caddy’s use of luxury materials and its overall style and design. 

Cadillac gave this Caddy leather upholstery as standard, and that helps the front-row seats be supportive and comfortable. Taller drivers may find that the front seats feel “snug,” however. In terms of performance, the CT4 starts with a 2.0-liter turbocharged four-cylinder that gets 237 hp, and there are multiple engine options. The most powerful is a 3.6-liter turbocharged V6 that gets 472 hp.

Overall, the CT4 has solid engine options, but it shines regarding its handling and braking capabilities. There are two issues with the car, however. The rear seats aren’t very spacious compared to the front seats, and passengers may have a hard time accessing the rear seats. Cadillac also didn’t give the CT4 many in-cabin storage options. 

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