Trucks are a type of vehicle owners are often proud of. However, critics disagree about which trucks are the best. Consumer Reports truck’s owner satisfaction score is pretty spot on based on what truck owners say. As far as compact pickup trucks go, Consumer Reports thinks there’s one terrible option owners will hate.
What Consumer Reports’ owner satisfaction score means
Unsurprisingly, the best way to get a sense of a truck’s owner satisfaction is by simply asking. That’s why Consumer Reports does an annual survey where it sends out a bunch of surveys to many owners, asking them how satisfied they are with their car. These surveys will help the car critic measure five things in particular.
The survey will measure how satisfied owners were in regards to their truck’s driving experience; the comfort features offered on the truck, how the truck was styled, and if the truck was worth what the owners paid for it. The last question has to do with the overall picture. That question asks folks if they would buy their truck again, and owners who say “definitely yes” are marked as satisfied.
The 2022 GMC Canyon compact pickup truck has a terrible owner satisfaction score
According to Consumer Reports, the one compact truck that’s not satisfying to own is the 2022 GMC Canyon. Interestingly, since the Canyon is almost identical to the Chevy Colorado, the two trucks had relatively similar scores in terms of if owners would buy the truck again. Despite that, the Canyon has a significantly worse predicted owner satisfaction score than the Colorado.
Regarding the individual categories, owners had mixed views on the truck. Owners gave the Canyon’s driving experience a decent score, though it was still far from great. The category the GMC truck scored highest in was styling, and most owners seemed happy with the truck’s design.
However, the same can’t be said about the truck’s comfort features. Most owners were satisfied with the truck’s comfort features, but it’s not a vast majority. The area where owners were least satisfied was the truck’s value. The Canyon starts at just over $27,000, and most owners don’t think the truck has a good bang for their buck.
The positives and negatives of the 2022 GMC Canyon compact pickup truck
Overall, Consumer Reports agrees with what Canyon owners thought about the truck. There are many good things about the truck, but there are a lot of issues as well. In terms of positives, thanks to its size, the GMC truck handles well, and it’s quite maneuverable overall. It can be equipped with a 74-inch bed, which provides a lot of space and payload capacity.
The Canyon starts with a 2.0-liter four-cylinder that gets 200 hp and 191 lb-ft of torque. GMC offers two other engine options: a 2.8-liter turbodiesel that gets 181 hp and 369 lb-ft of torque. This turbodiesel option gets 24 mpg overall, which is excellent, allowing the truck to tow up to 7,700 pounds. The GMC is also quiet on the inside, and its infotainment system is easy to use, too.
The truck’s issues, however, are mostly related to comfort. Its ride quality is “stiff and choppy,” the cloth upholstery needs adjustments, and the driving position is “awkward,” according to Consumer Reports. The most powerful engine option, a 3.6-liter V6, also doesn’t have much torque. It gets 308 hp and 275 lb-ft of torque.