When buying a compact luxury SUV, consumers tend to be more critical, especially when it’s a high-priced vehicle. Potential buyers seek advice on whether these SUVs are worth the money, so they turn to Consumer Reports. The publication gathers data from its reviewers and current owners of the model in question to develop its scoring system.
Sometimes, Consumer Reports will like a current model drivers hate and vice-versa. In this case, the two scores agree on how bad the SUVs were. Which ones were they, and what made them so bad?
How Consumer Reports come up with its Predicted owner satisfaction ratings
Consumer Reports collect data from owners of a particular vehicle or a similar one if a car is new on the market. The information they receive is calculated to determine whether or not owners would buy that model again if given a chance. The result helps prospective buyers decide whether they want to take the plunge and buy it or not.
There are four categories Consumer Reports inquires about when the publication sends the annual surveys to vehicle owners. The reviewer looks for experiences in how it drives, rides, how aesthetically pleasing it is, and its value. Consumer Reports also looks to see whether owners would want to buy that car again if they had the chance.
In this case, what Consumer Reports felt about the vehicles matches what owners experienced with these four luxury SUVs.
1. Land Rover Range Rover Velar
Consumer Reports predicts drivers won’t like the Velar very much due to previous owners’ experiences. While no data is available for the specific categories Consumer Reports inquires about, we can guess why by looking at what the publication didn’t like. Consumer Reports felt that the ride was too stiff, had poor visibility, a low predicted reliability rating, and infotainment controls that weren’t as easy to use.
Another drawback to the Velar is it’s way too overpriced with a $58,350 price. Competitors of this SUV offer more for the price you pay. According to Consumer Reports, when owners were asked whether they would buy the Velar again in the future, barely half said they would.
2. Jaguar F-Pace is a predicted terrible compact luxury SUVs
Jaguar’s F-Pace SUV received a reasonably low score from Consumer Reports. The publication didn’t like its poor gas mileage, which was only 20 mpg overall. This model also doesn’t offer a very competitive infotainment system, and its air conditioning isn’t all that strong.
Other drawbacks include a noisy cabin area, poor visibility for the rear of the vehicle, a bland interior compared to other Jaguars, and a disappointingly stiff ride. Predicted reliability was also disappointing. Consumer Reports determined that potential owners wouldn’t care for this F-Pace version, with barely over half of the current drivers wanting to get the SUV again.
3. Land Rover Discovery Sport
Consumer Reports gave the Discovery Sport one of the lowest scores for the luxury compact SUV category. The reason is there wasn’t much the publication liked about the vehicle. Consumer Reports predicted owner satisfaction score was also relatively low, but there’s no data to show which categories previous owners didn’t like.
The long list of gripes Consumer Reports had about the Discovery Sport includes a transmission that wasn’t smooth, unbalanced engine performance, poor ride quality, an infotainment system that was slow to respond, and less than stellar gas mileage at 21 mpg overall. With all these problems, it’s no wonder owner satisfaction ratings are low, and only a hair over half of the current drivers would repurchase it, according to Consumer Reports.
4. Land Rover Range Rover Evoque could be a terrible compact luxury SUV
The Land Rover Range Rover Evoque received the same poor score that the Discovery Sport has, and it’s for just about the same reasons. While the SUV has a handful of nice features, the list of issues the vehicle comes with won’t save it. For example, the Evoque has poor acceleration, a jerky transmission, bad ride quality, poor fuel economy at 20 mpg overall, and an infotainment system that’s too complicated to use.
As expected, the predicted owner satisfaction rating is pretty low. No data is given for the specific categories, but you can bet that all the items that annoyed the Consumer Reports reviewers probably mirrored the current driver’s experiences. That includes the high price, which starts at $44,700 and can go as high as $55,000 and beyond.
Regarding luxury compact SUVs, you can expect that the four mentioned here won’t be winning any awards any time soon. If you decide to buy one of these, don’t be surprised if the ride quality is terrible and you don’t get very good gas mileage, which is interesting since many of them come with a four-cylinder.