Skip to main content

RV models have provided family fun and adventure for decades. But sometimes things can go wrong. It’s important to stay on top of any issues your RV model may potentially deal with. Right now, there’s an RV recall for Thor models that might lose their windows. 

the interior view of the Thor Motor Coach Aria camper windows.
2021 Thor Motor Coach Aria Interior | TMC

Are the windows falling out of your Thor RV?

According to RV Travel, Thor Motor Coach (TMC) is currently recalling certain models with potential problems with the window adhesive. Apparently, some 2019-2021 Aria, Challenger, Miramar, Outlaw, Palazzo, Tuscany, and Venetian RVs are equipped with Hehr 6400-series windows. 

In fact, there are reports that the adhesive that bonds the vented portion of the window may fail. If this happens, the windows can fall out or pop loose. According to Thor Motor Coach, this could result in injury or death and must be dealt with promptly. 

While this issue may not affect every Thor RV model, the risk is there. The National Highway Traffic Safety Administration (NHTSA) advises all owners to check up on their specific model to be sure that they have taken any necessary steps toward rectifying potential RV recall issues. However, the NHTSA Vehicle Safety Hotline can also be reached at 1-888-327-4236 (TTY 1-800-424-9153) for more information. 

Here’s what Thor plans to do about the faulty window adhesive

If your Thor RV model is affected by this RV recall, then calling the NHTSA Vehicle Safety Hotline is a great place to start. It’s also a good idea to contact your RV dealer to see if they have any information on the RV recall and whether or not you need to worry about your specific model. 

When you take your RV into the dealer because of problems with the window adhesive, the dealer will inspect the windows. If the vent needs to be replaced, those repairs should be done free of charge under the recall. If the windows look fine, then your dealer may ask you to keep an eye on the area after showing you what to look for.

Call your dealer if at any point you suspect that the adhesive of your Thor RV model vent windows is rendered ineffective. While this may seem like a small problem, the NHTSA has deemed it unsafe. 

When will Thor notify owners if their RV model has problems? 

Thor Challenger advertisement photo exterior view
Thor Challenger Motorhome Exterior | TMC

According to RV Travel, owner notification letters are expected to be mailed on September 8, 2021. If you own a Thor RV model, you can contact TMC by calling their customer service number 1-877-855-2867. 

Additionally, any RV owners that would like more information, the TMC’s recall number for this recall is RC000232. Using this number, owners can research the RV recall and its specifics.


It’s Not Easy Getting Out of the 2021 Genesis GV80