Roof Vent Issues Mean Recalls for North Trail and Mallard Travel Trailers

When it comes to having an RV or a camper, travel trailers are a great way to get into RV life. But, as with many other products in the industry, travel trailers are recalled for various reasons from time to time. In fact, roof vent issues mean recalls for North Trail and Mallard travel trailers.

a North Trail travel trailer in a press photo against a white backdrop
North Trail travel trailer | Heartland Recreational Vehicles, LLC.

What kinds of issues are these travel trailers having with the roof vents? 

the refrigerator of a Mallard travel trailer
Mallard travel trailer | Heartland Recreational Vehicles, LLC.

According to RV Travel, Heartland Recreational Vehicles, LLC issued this recall due to roof vent issues? But what exactly is the issue? Apparently, certain 2021 North Trail and Mallard travel trailers are affected because the roof vents weren’t “routed properly during production.”

So what does this mean for owners of affected North Trail and Mallard travel trailers? It means that the refrigerator could overheat. Improperly routed vents will potentially lead to overheated RV refrigerators. This, unsurprisingly, increases the risk of a fire. 

Furthermore, an overheating refrigerator could also lead to exhaust gas getting trapped inside the vehicle. It’s no secret that an issue like this would put anyone inside the vehicle at risk for carbon monoxide poisoning. The National Highway Traffic Safety Administration (NHTSA) supports claims that trapped exhaust gas will potentially lead to an increased risk of injury or death as well. 

 What happens if my North Trail or Mallard trailer is affected by this recall? 

a North Trail travel trailer being pulled on a road in the forest
North Trail travel trailer | Heartland Recreational Vehicles, LLC.

If your North Trail or Mallard travel trailer is affected by the recall, it’s necessary to take it in for inspection at the dealership. Each unit will get an inspection of the roof vent. Then, if the refrigerator is improperly vented then the dealership will perform the necessary vent sleeve connection repairs. 

As this issue is directly related to a recall, all of the repairs that fall under the recall will be done free of charge. According to the reports, owners can expect notification letters to go out on September 16, 2021. In addition, owners can contact the customer service department for Heartland Recreational Vehicles, LLC. The number for the company’s customer service is 1-877-262-8032.

Owning an RV is a gateway to adventure. However, there is always a potential risk for bumps in the road. Recalls are always possible. If your unit is affected by this or any other recall, it can be a little frustrating. 

With a little time and effort, dealers and RV companies can resolve the issues and get owners back on the open road. While the repairs do come at no cost, there is always an investment in time. So acting quickly if your North Trail or Mallard travel trailer RV is affected and this will get you back out into the thick of things sooner. In fact, if the issue is addressed as soon as possible, there’s still plenty of fall camping on the horizon for your crew in the camper. 

What else can owners do about the travel trailer recall? 

a front quarter view of the Mallard travel trailer in a press photo against a white backdrop
Mallard travel trailer | Heartland Recreational Vehicles, LLC.

If you would like to know more and have any difficulty learning more information about this RV recall, there are other ways to get more information too. The owners of North Trail and Mallard travel trailers can also contact the NHTSA Vehicle Safety Hotline. This hotline can be reached at 1-888-327-4236 (TTY 1-800-424-9153).

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