People Complain About These Mercedes Sprinter Van Years the Most

The Mercedes Sprinter can be a great option for a used van. Whether you want to hit the road and travel for the summer or you need a workhorse for your business, there is probably a perfect used Mercedes Sprinter out there for you. Some years are recommended and praised by consumer reviews. Yet other model years, however, should probably be avoided. There are plenty of great model years to choose from.

The Mercedes-Benz Sprinter cargo or passenger van has been in production since 1995. It came to the US in 2001, according to AutoBlog. Back then, it was sold as the Dodge Sprinter. Mercedes dropped Chrysler and rebadged the line with the iconic Mercedes-Benz star in 2010. Overall it is a reliable van and it’s the choice for many van buyers across the country. But these years get the most complaints.

Used Mercedes Sprinter van

A new Mercedes Sprinter can easily run you well over $40,000, according to Car and Driver. This is why a used Mercedes Sprinter is often an appealing option for those looking to buy a large van for business or overland travel. They are available in a massive variety of specs and configurations.

white Mercedes sprinter van driving down a forested road
Mercedes Sprinter | Mercedes-Benz

A little perusing of and you’ll soon see that there is a Sprinter configuration for just about anything. But the new van pricing is just not accessible or practical for everyone who wants a Sprinter. Buying a used Sprinter van is a great option, and there are good used cargo and passenger vans available in a spectrum of available model years.

2015 Mercedes Sprinter model year

The 2015 model year is probably a used Sprinter van year to avoid. On it is among the top two most complained about Mercedes-Benz Sprinter years. The complaints about the 2015 Mercedes Sprinter van model year include body and paint problems, interior accessory problems, and window/windshield problems.

Apparently, there have been complaints about the roof leaking water into the cab of the 2015 Mercedes Sprinter van. Additionally, people have complained about an inefficient GPS, and someone even registered a complaint that the rear windshield exploded. These are not problems you want to deal with in any vehicle.
A red grille view of a 2015 model year used Mercedes Sprinter van
2015 Mercedes-Benz Sprinter | Digital Trends

2016 is the worst model year reports that, according to the registered complaints of real 2016 model year owners, this is the worst year for a used Mercedes-Benz Sprinter. More complaints are made about the 2016 Mercedes Sprinter van than any other model year. People complain about interior accessory problems, brakes issues, engine problems, and fuel system problems.

a silver Mercedes Sprinter Cargo van press photo
2016 Mercedes-Benz Sprinter van |

Complaints have been submitted for “extremely uncomfortable seats.” Plus, the brake pedal can feel a bit soft. Additionally, an owner has complained that the “engine died while driving.” Other owners complain that the warranty is voided if biofuel over B5 is used.


The 2015 model year for the Mercedes-Benz Sprinter van has one recall posted on CarComplaints. The 2016 model year has been recalled for the same reason. Both of these may not be the best used Mercedes Sprinter vans because they have been recalled for problems with seats not staying upright.

a line up of 2016 Mercedes Sprinter grilles
2016 Mercedes Sprinters | Mateusz Wlodarczyk/NurPhoto via Getty Images

The Most Efficient Full-Size Cargo Van

Used Sprinters

There are so many great Sprinter vans out there. Although there aren’t loads of complaints for either of these model years, they are complained about the most. When there are so many other options out there, these may be the two model years to avoid.