Consumer Reports sends an Annual Auto Survey to owners to gather reliability data about popular cars, trucks, and SUVs. The survey asks about issues that might have popped up in the last year and covers 17 aspects of vehicle ownership. Unfortunately, the 2023 Toyota Tundra pickup truck is no longer recommended by Consumer Reports for next year. What happened to this full-size truck’s reliability?
Toyota Tundra is the only pickup truck not recommended by Consumer Reports
In the past, Consumer Reports has always been a fan of the Toyota truck. The truck’s reliability score has remained positive over years of testing. For the most part, it also kept high owner satisfaction scores. Consumer Reports no longer recommends the 2023 Toyota Tundra for the coming year.
Some positives noted about the 2023 Tundra truck are the new rear suspension coil springs, a 12,000-pound maximum towing capacity, and a 1,940-pound payload max. The base engine gets 389 hp from the V6, but buyers can upgrade to a 437 hp hybrid engine.
When responding to the Annual Auto Survey, some of the main topics of issue were loose trim pieces, body hardware problems, along with squeaks and leaks. One customer told CR that the roof of the truck was already leaking.
More insight into why the Tundra truck is no longer recommended
Consumer Reports spoke with Mike Sweers, the executive chief engineer of the Toyota Tundra truck. He recognized that there have been issues with the redesigned Tundra. Such matters stemmed from supply chain challenges, semiconductor chip shortages, and various industry disruptions throughout the last few years.
“We are aware and have heard from customers about the issues that you noted. Once each individual issue was flagged, we analyzed root causes and implemented corrective countermeasures on the production line within weeks.”Mike Sweers | Toyota Tundra Executive chief engineer
Consumer Reports no longer recommends the 2023 Toyota Tundra pickup truck due to the issues mentioned. The good news is that Toyota can fix the problem, and it sounds like the automaker has already addressed part of the owner’s concerns.
The Toyota Tundra isn’t alone in losing its recommendation
While Consumer Reports no longer recommend the Toyota Tundra pickup truck, a few popular SUVs also lost the accolade. The 2023 Ford Bronco Sport had problems with the anti-lock brake system, engine issues, and unidentifiable noises. Priced between $36,965 and $75,245, buyers have high expectations for the pickup.
Ford’s Mustang Mach-E also dropped off the list for 2023. Owners reports problems with the electrical system, battery cells, and charging inconsistencies. Ford addressed the concerns and said multiple OTA (over-the-air) updates have remedied many of the matters.
Automakers can fix most reliability issues, especially with modern technology like OTA updates. Toyota has a long history of dependability that isn’t going to go away without a fight. Even though Consumer Reports doesn’t recommend the Toyota Tundra, there are plenty of other good reasons to keep Toyota on your list.