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Consumer Reports gives ratings based on several important factors. Of these, predicted owner satisfaction receives a rating that, on the low end, is 1/5 and the most satisfying models have a 5/5 score. This is a list of 2021 Honda models with the lowest satisfaction scores. 

A Honda HR-V subcompact crossover SUV on display indoors is one of the least satisfying 2021 Honda models
Honda HR-V | Raymond Boyd/Getty Images

Overall, even the Hondas with the lowest satisfaction ratings still seem to make their owners pretty happy. In fact, even the least satisfying 2021 Honda model shows data that 55 percent of owners would buy another one given the chance. While this isn’t a huge percentage, it’s still more than half and that’s saying something. 

What 2021 Honda model do people regret buying?

The 2021 Honda HR-V is the least satisfying 2021 Honda model according to Consumer Reports. So that means the lowest number of owners would rebuy it when it’s time for a new car. Plus, it’s predicted owner satisfaction rating is a low 2/5. What it is about the 2021 Honda HR-V that owners aren’t happy with? 

According to Consumer Reports, the 2021 Honda HR-V has its strengths. It’s a slot down from the more expensive CR-V crossover and Consumer Reports praises its interior versatility, ability to tote cargo, and 29 mpg average. It also received a score of 5/5 for predicted reliability

Still, it’s loud and uncomfortable, especially on longer drives. Plus, its powertrain will leave most drivers wanting more. The 2021 Honda HR-V scored only 2/5 for predicted owner satisfaction. On top of that, only 55 percent of owners said they’d buy another one given the opportunity. 

Most of the least satisfying 2021 Honda models are still pretty satisfying

 Honda Insight Hybrid on display
Honda Insight Hybrid | Raymond Boyd/Getty Images

The rest of what Consumer Reports data says are the “least” satisfying really don’t score all that low. Honda’s 2021 Honda Insight is actually named the No. 1 compact car by Consumer Reports. However, it only scored 3/5 for predicted owner satisfaction. 

The lowest 2021 Honda Insight rating from the consumer survey is 60/100 for comfort. That said, it also features an overall average of 54 mpg.  According to CR, that’s 2 mpg better than the Toyota Prius. The least satisfying Honda SUVs are also popular models that are generally crowd-pleasing as well. High scores like the Insight’s 5/5 predicted reliability rating offset the lower consumer satisfaction ratings.  

Are owners happy with their Honda SUVs?

honda pilot driving through dirt
2021 Honda Pilot | Honda

Popular Honda SUVs, the 2021 Honda Pilot, and the 2021 Honda CR-V both received a 3/5 for predicted owner satisfaction. The 2021 Honda Passport also scored 3/5. That said, the Consumer Reports survey shows that the 2021 Honda CR-V is a recommended crossover. However, it scores only 54/100 in terms of owners feeling the full package is worth the money spent. 69 percent of 2021 Honda CR-V owners say they would buy another one. 

2021 Honda CR-V Touring
2021 Honda CR-V Touring

The 2021 Honda Pilot is the larger, three-row SUV in Honda’s lineup. This SUV has one of the best Consumer Reports road test scores of 80/100. Most owners felt that they paid for more than what they got, and the 2021 Honda Pilot ended up with a 48/100 value rating. 62 percent of owners would opt to repeat this buy. 

The 2021 Honda Passport slots between the other two Honda SUVs. This one suffers from a low 2/5 predicted reliability rating. However, 69 percent of owners say they’d get another Passport. The lowest satisfaction survey score is 49/100 for overall value. 

a white honda passport crossover SUV with black wheel on display at an auto show
Honda Passport | Raymond Boyd/Getty Images

The 2021 Honda Odyssey has a 3/5 predicted owner satisfaction rating too

Silver 2021 Honda Odyssey driving down the highway.
2021 Honda Odyssey | Honda

An unexpected fan favorite, the 2021 Honda Odyssey minivan brings all of the minivan amenities to the table. It also scored the second-highest road test rating in Honda’s lineup: 85/100. The only Honda that beat the 2021 Honda Odyssey for the highest road test core is the 2021 Honda Odyssey.  

But the 2021 Honda Odyssey also struggles with a low 2/5 rating for predicted reliability. The consumer survey results tell us that people mostly love everything about the 2021 Honda Odyssey. But it scored just 38/100 for value. Still, 70 percent of Odyssey owners say they would buy another. 

So it’s pretty clear to see that even the lowest-scored 2021 HR-V has plenty of redeemable qualities. Overall, the least satisfying 2021 Honda models may have the lowest consumer satisfaction scores. But they are also satisfying their owners on a number of levels, besides missing the mark of near-perfect.


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