Lori Green didn’t think twice when a letter showed up at her Brooksville, Florida, home addressed to a business she’d never heard of. It happens sometimes. But when more mail started arriving for “Level Garage Door LLC,” she realized something was off. What started as a harmless postal mix-up quickly turned into an unnerving discovery. A garage door company had hijacked her address.

Green checked online and found the garage repair company’s website proudly displaying her home as its official business location

This read like no administrative mistake, either. The website also listed directions and an actual photo of her house. Chilling, no?

Her quiet dead-end street suddenly wasn’t so quiet anymore

She explained that random cars began creeping by, slowing down as if scoping out a business…that doesn’t exist.

For her, the invasion was more than unsettling. It felt like losing control of her own property’s identity.

When she called the number listed on the company’s website, things only got stranger

The woman who answered hung up as soon as Green asked why her address was being used. 

Public records later showed that Level Garage Door Repair LLC listed Green’s address when it registered with the Florida Department of State.

No one from the business had ever lived or worked there.

Green reported the issue to state officials, who required her to prove she owned her home

The state then dissolved the company this week. It also sent notice to its registered agent, Markos Bitroz, at the email he used when filing the paperwork.

But even with the garage door company officially dissolved, its website remains online…still listing Green’s home as the business address

When WFLA’s consumer investigator called the business number, a man answered. He claimed they were a mobile repair service and didn’t operate from any physical address.

He said he had no idea why Green’s home was listed and promised to “look into it.”

The Florida Department of Business and Professional Regulation confirmed the company isn’t licensed to install or repair garage doors in the state

That makes their operation not just sloppy, but illegal.

According to the Better Business Bureau, Green isn’t alone. The BBB said more homeowners are discovering garage door companies or other “mobile” businesses using addresses that aren’t theirs. They often do this as a way to hide who’s really behind the operation.

If you’re having the same problem, report the illegal use of your address to your Secretary of State. Ask platforms like Google to remove or correct wrong information. There’s an option to “suggest updates” in the Google Plus listing UX, for example. File a complaint with the BBB. If necessary, you can also file a police report and hire an attorney to help you through the legal action route.