Consumer Reports reviews many cars every year, and while many readers will agree with its scores, sometimes, it is at odds with the general public. That said, Consumer Reports is reasonably confident that they are correct about which cars are or aren’t going to be satisfying to own when it comes to a car’s owner satisfaction score. The subcompact SUV segment has only one excellent option that owners will love.
What Consumer Reports’ owner satisfaction score is for
Every year, Consumer Reports will send out a survey to car owners, asking them how satisfied they are with their cars. These questions touch on different aspects of the vehicle, such as if its styling is good if the car was worth its price if the car’s comfort features are nice, and how well the car drives.
The actual owner satisfaction score, however, is determined from another question. This question asks owners if they would buy their car again, and any owners who say “definitely yes” are counted as satisfied owners. Suppose Consumer Reports doesn’t have enough data about a particular car model. In that case, it will try to estimate the owner satisfaction score based on the scores of similar vehicles.
The 2022 Subaru Crosstrek subcompact SUV will be satisfying to own
And in regards to subcompact SUVs, the only excellent option that scored well in the owner satisfaction surveys was the Subaru Crosstrek, according to Consumer Reports. The Crosstrek scored well overall, which meant that many owners said “definitely yes” to the question about buying the car again. The Subie also did well in the individual categories, with one exception.
That exception had to do with the car’s value. Although a majority of owners thought that the Crosstrek was a good value for its $23,000 starting price tag, it was a small majority. The Subaru scored decently well in terms of its comfort features, and many owners were happy with how the Crosstrek drives.
However, the category where the Crosstrek had the highest score was styling. Most owners were happy with how the Crosstrek looked inside and out. That said, the Crosstrek is an excellent subcompact SUV for more reasons than its looks.
A look at the pros and cons of the 2022 Subaru Crosstrek subcompact SUV
Not only does the Crosstrek provide a pleasant driving experience, but it also has great brakes. It only takes the Subaru 125 feet to come to a complete stop from 60 mph on dry land and 136 feet on wet surfaces.
In addition to great brakes, the Crosstrek is very fuel efficient. The standard 2.0-liter four-cylinder gets 152 hp and 29 mpg combined. Subaru also offers a PHEV version that can reach 33 mpg combined and travel 17 miles on battery-only mode.
Furthermore, the Subaru has excellent ride quality. Consumer Reports wrote that the Crosstrek’s ride quality “stands head and shoulders above the competition.” The car’s controls and infotainment system are also simple and easy to use. That said, the Crosstrek does have a few issues. While its ride quality is excellent, the engine can get noisy, especially on the hybrid version.
Since the hybrid option is a PHEV, it also comes with a battery, which means that the Crosstrek hybrid loses some cargo capacity compared to the regular version. The 17 miles of range that the battery provides is also reasonably low. On top of that, Subaru’s seats don’t have great lower-back support.