Consumer Reports Recommends the Toyota Corolla Cross Over the Toyota C-HR

Consumer Reports recently evaluated and scored the 2022 Toyota Corolla Cross, ranking relatively high among its competitors. Only a few cars in the compact SUV segment got higher scores, with examples like the Subaru Crosstrek and Nissan Rogue Sport. According to the results, the Toyota Corolla Cross is recommended over its smaller sibling, the Toyota C-HR, despite the latter having slightly better fuel economy.

As for why Consumer Reports prefers the Corolla Cross over the C-HR, the details are in the individual scores for the two vehicles.

Consumer Reports scores the 2022 Toyota Corolla Cross

A promotion side shot of the 2022 Toyota Corolla Cross compact crossover SUV with the Wind Chill Pearl paint color
2022 Toyota Corolla Cross | Toyota Motor Sales, U.S.A., Inc.

The Toyota Corolla Cross gets an overall score of 68/100, placing it fifth in a list of 14 compact SUVs. It’s worth noting that some models are still untested, e.g., the 2022 Mitsubishi Outlander Sport, which might change the rankings in the future. That said, 68/100 is still fairly impressive, with the road test results contributing heavily to the overall score.

In fact, Consumer Reports rated the car a 67/100 on the road test, with two of the major positives being impressive fuel economy and easy access. Next, the vehicle is fitted with large windows and elevated seats, giving the driver excellent visibility on the road. Additionally, space is not an issue, and the 9.3-second acceleration from 0 to 60 mph is not bad in a class of relatively slow cars.

An easy-to-use infotainment system and controls are also part of the package. Nevertheless, some problems keep the SUV from getting stellar road-test scores, and one is its underpowered engine. Consequently, if you buy the car, you may hear and feel the engine struggling under pressure.

Furthermore, the continuously variable transmission (CVT) doesn’t shift smoothly in the 2022 Corolla Cross, and you can feel the impact of large potholes in the cabin. This is in addition to clumsy handling, although the car performed surprisingly well in avoidance maneuvers. Some further downsides include the vehicle being noisy and the finish being decidedly mediocre due to multiple plastic components in the interior.

As for the predicted reliability and predicted owner satisfaction scores, the Corolla Cross got 3/5 in both. Since it’s a new car, the average reliability was based on the brand history and the relatively similar Toyota Corolla Hatchback. The slightly above-average owner satisfaction rating was based on survey data showing 65% of previous owners would repurchase the compact SUV.

The Consumer Reports scores the 2022 Toyota C-HR

Compared to the Toyota Corolla Cross, Consumer Reports gave the Toyota C-HR an overall score of 58/100, placing it ninth on a list of 12 vehicles. However, the car didn’t perform as poorly on the road test as you might think, getting a 64/100 with plenty of positives for would-be buyers. For instance, the C-HR handles very well and even offers some steering feedback.

Additionally, you won’t feel bumps and potholes on the road due to the firm suspension. As for the CVT transmission, it seems to work well with the engine making the drive experience pleasant. Fuel economy is also excellent at 29 mpg, and the cabin offers a great first impression.

Nevertheless, taking a closer look at the cabin should reveal a couple of cheap materials, with the seats being quite basic. Additionally, the subcompact takes painstakingly long to accelerate from 0 to 60 mph, and the rear and side visibility are terrible.

Considering the manufacturer’s reputation, the C-HR’s reliability is expected to be slightly above average, hence the 3/5 predicted reliability rating. However, the predicted owner satisfaction rating may be one of the reasons why the subcompact receives such a dismal overall score. The C-HR received a 1/5 because only about 29% of surveyed owners would buy the car again.

Where Consumer Reports prefers the C-HR over the Corolla Cross

As for the areas where the Toyota C-HR outperforms its larger counterpart, one is the handling. The smaller car is fairly nimble on roads with minimal body lean and responsive steering. The transmission is also better on the C-HR with none of the clunkiness experienced in its bigger sibling’s CVT.

Additionally, while the rear seats for both vehicles are basic, the Toyota Corolla Cross’ seems to have a few additional issues leaving the subcompact as a better alternative. Examples include little thigh support and the fact that taller passengers may hit their knees on the backs of the front seats.

Lastly, ride comfort is better on the C-HR, with the suspension absorbing potholes and bumps without transmitting them to the cabin.

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