Trucks & SUVs

Consumer Reports Ranks the 2020 Toyota RAV4 as Least Reliable

We aren’t saying that the 2020 Toyota RAV4 is a bad SUV to buy. It could make you and your family very happy. Just be aware that Consumer Reports ranked the Toyota RAV4 in last place in terms of reliability. 

How reliable is the 2020 Toyota RAV4? 

According to Consumer Reports, the 2020 Toyota RAV4 is the least reliable option in its class. It’s ranked in last place against rivals such as the Honda CR-V, which is in first place, the Mazda CX-5, which is in second place, and more. 

CR gave the RAV4 a predicted reliability rating of three out of five, which is about average. So, being average can restore faith in your purchasing decision. Just be aware of a few trouble spots that may occur. 

A RAV4 in the mountains
2018 Toyota RAV4 | Toyota

A lot of research goes into these rankings. Consumer Reports sends surveys to thousands of vehicle owners, allowing them to report problems that occurred. The survey includes 17 potential trouble spots, including the engine, transmission, brakes, and more. 

What potential problems does the Toyota RAV4 have? 

The most common trouble spot with the 2020 Toyota RAV4 includes problems with the electrical system. To see exactly what these problems are, we went to Car Complaints. This forum allows drivers to post what issues they faced. 

One driver experienced their RAV4 battery dying twice before they accrued 3,000 miles. But the dealership said it was fine. Another driver left their RAV4 at the dealership to have the battery issue repaired, but it still had issues after being taken home. 

Some people got in their vehicles and noticed that tons of warning lights were illuminated for the brakes, airbags, and more when their RAV4s wouldn’t start. Others discovered that even with as little as 600 miles, their Toyota RAV4 models had no power at all after being parked for as little as three hours. 

RELATED: Why Would You Choose the Mazda CX-5 Over the Toyota RAV4?

The second most common issue involves fuel system problems. RAV4 owners reported that the fuel tank would only allow them to fill it up with 9 or 10 gallons of gas. However, the fuel tank capacity is listed as 14.5. 

Some drivers noticed that their fuel gauge displayed incorrect numbers and read as full with only eight gallons of fuel. Others noticed that their fuel gauge said it was on E when they had at least two gallons of gas in the tank. 

Toyota dealerships applied an update to some vehicles, which caused the fuel gauge to read full after receiving 10 gallons of gas on E. Others were told that the issue is caused but the shape of the fuel tank. 

Is the Toyota RAV4 a good SUV? 

Yes, the 2020 Toyota RAV4 is still a great option. Despite electrical and fuel system problems, Consumer Reports provides the RAV4 with an owner satisfaction rating of four out of five. This means some RAV4 owners are still very happy. 

A Lunar Rock 2021 Toyota RAV4 in a field with a mountainous backdrop
2021 Toyota RAV4 | J.D. Power

The RAV4 scored well for its driving experience. According to the survey results, it has a score of 77/100. The driving experience portion includes acceleration and handling, so it’s a fun SUV to whip around town. Plus, the Toyota RAV4 ranked well for being comfortable with a score of 69 out of 100. Comfort includes seats, climate control, noise, and ride. 

When asked, 71% of survey participants said they would purchase the 2020 Toyota RAV4 again. So, you could have a great experience with the 2020 model. Just be aware of the potential issues it may come with.