Consumer Reports Only Had One Bad Thing to Say About the 2020 Ram 1500

The 2020 Ram 1500 is currently in its fifth generation, and it’s still one of the best pickup trucks you can buy. It does have a few weaknesses, like a higher price tag and a lower towing capacity than its rivals. However, when it comes to interior refinement and fuel savings, the Ram 1500 is a few steps ahead of the pack.

The newest Ram truck has plenty to offer, including a newly available diesel engine and the mild-hybrid system introduced last year. It currently has glowing reviews from many critics, including Consumer Reports. In fact, this truck is so excellent that Consumer Reports only had one big complaint about it.

The 2020 Ram 1500’s ride height

It’s a bit of climb to get inside the Ram 1500, according to Consumer Reports. However, if you’re familiar with full-size pickups, you know this aspect is pretty much a given. The testers appreciated that the door opening was wide and easy to access.

Consumer Reports also noted the truck’s running boards helped make things easier when entering the truck. Two of the Ram’s higher trims, the Laramie Longhorn and the Limited, come with automatic running boards. A center-mounted step is also available for accessing the trunk bed.

How the Ram 1500 performed on its road test

The model tested by the Consumer Reports crew was a crew-cab powered by the available 5.7-liter V8 engine. This engine was also paired with the new eTorque hybrid system. This truck is capable of 395 hp and 410 lb-ft of torque, plus 130 extra lb-ft of torque from the electric motor.

The Ram 1500 was found to have a smooth, fun ride with little engine noise in the cabin. Testers also noted that the rear suspension absorbs most hard bumps. There’s a slight wobble when driving with an empty bed, but even this doesn’t detract from the truck’s overall performance.

Easy-to-use controls

Reviewers appreciated how easy it is to use the Ram 1500’s infotainment system. The graphics are crisp, it’s customizable, and there are physical controls for drivers who prefer big buttons and knobs. A 5-inch touchscreen is standard, so you may want to upgrade to an eight or 12-inch display.

A Wi-fi hotspot, Bluetooth, and three USB ports also come standard. If you want features like smartphone integration or wireless charging, you’ll need to buy a higher trim. The base truck also doesn’t come equipped with any standard safety features besides a backup camera.

Plenty of passenger space

In addition to being quiet, the Ram 1500’s cabin is also quite comfy. Drivers can choose between cloth or vinyl upholstery in the base truck, with the option to upgrade to genuine leather. The crew cab also has more passenger space than the quad cab models.

Backseat riders get almost 10 extra inches of legroom, plenty of space for any adult. The driver’s seat is power-adjustable and there’s plenty of elbow room. The side mirrors are also big enough that drivers have no visibility problems while behind the wheel.

Great storage capacity

The 2020 Ram 1500 comes with two different bed sizes, as well as available RamBoxes. One optional feature that Consumer Reports really enjoyed was the damped-action tailgate. This allows the tailgate to drop down in an easy and smooth motion, rather than a quick and heavy clunk. A tailgate door that can swing outwards is also optional.

The center console and door pockets also have ample space inside, and there’s even a shelf behind the cupholders. RamBins are available for additional storage under the cab floor. All things considered, it’s easy to see why the Ram 1500 has such a high rating from Consumer Reports.