Is Consumer Reports Hating on 1 Midsize SUV?

Consumer Reports is a trusted source for product ratings and reviews. That being said, the publication’s vehicle ratings don’t always align with the views of consumers and popular automotive publications. One midsize SUV is getting the cold shoulder from Consumer Reports. Is CR hatin’ on the Kia Sorento SUV?

The Kia Sorento deserves some skepticism

A green 2022 Kia Sorento midsize SUV is parked.
The 2022 Kia Sorento | Kia

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Right off the bat, many consumers know that the Sorento isn’t the best Kia SUV. The Kia Telluride holds on to that title with an iron fist. Just because the Sorento isn’t the best Kia SUV doesn’t make it a bad buy, right? Well, it depends on what model year you purchase. The Sorento nameplate’s past is checkered, to say the least.

Some Sorento model years have serious reliability issues. So, Consumer Reports can justify ranking the Sorento as last on a list of best midsize SUVs, at least in terms of reliability.

According to CarComplaints.com, the 2011 Kia Sorento is the most problematic model. It has 203 total complaints registered on the website. Some of the issues include doors that don’t open from the outside and engine problems.

Every model year from 2011-2016 has a significant number of complaints registered on CarComplaints.com. To be fair, every model year since 2017 has less than 35 complaints registered. The Sorento isn’t as unreliable as it once was, but it’s understandable that some consumers are still wary of the midsize SUV.

The 2022 Kia Sorento is a great midsize SUV option


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Sure, the Sorento had some issues in the past, but it’s tough not to acknowledge how far the nameplate has come. The 2022 Kia Sorento is a great midsize SUV for consumers because it’s affordable and comfortable. Car and Driver gave the 2022 Sorento an Editor’s Choice award.

Kelley Blue Book gave the Sorento a near-perfect overall score, so maybe CR is being too critical of Kia’s second-best midsize SUV. The 2022 Kia Sorento starts at $29,590. It uses a 2.5-liter four-cylinder engine to make 191 horsepower. The midsize SUV achieves 24 miles per gallon in the city and 29 miles per gallon on the highway.

Nothing about the Sorento necessarily screams last place. In fact, the midsize South Korean SUV offers more value than some of its rivals in terms of affordability.

Final verdict on the Kia Sorento

A green 2022 Kia Sorento midsize SUV is pared outside.
The 2022 Kia Sorento | Kia

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So, we’ve established that the Kia Sorento had a rough patch for many years, but Kia adjusted. The automaker made necessary changes so the midsize SUV could be more desirable to consumers. Now, is the Kia Sorento midsize SUV the best in its segment? Not by a long shot.

If you’re in the market for a new midsize SUV, the Kia Telluride is the way to go. If the Telluride doesn’t suit you, its cousin, the Hyundai Palisade, is a close second. The Sorento isn’t irredeemable, but it’s a long way from the top, even in Kia’s lineup.

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