The Jeep brand is iconic. An American automaker, Jeep appeals to adventuresome spirits through its impressive lineup of SUVs. However, no 2021 models earned recommendations from Consumer Reports. In fact, complaints concerning the brand are common across CR. And that’s not to mention the carmaker’s controversial name for a popular model.
Here, we look at Jeep’s SUV lineup and discuss common complaints the brand can’t seem to escape.
Jeep’s many SUVs
Jeep has built an incredibly loyal following over the years by focusing on SUVs. Though the automaker now offers a pickup truck, you’ll find mostly SUVs to choose from. The controversially named Cherokee starts at $26,760 without any bells and whistles, Consumer Reports shows. Then there are the Grand Cherokee and Grand Cherokee L if you’re looking for something larger. Additionally, you’ll find the quintessential Wrangler, Compass, and Renegade.
These are all pricey, rugged, and beloved vehicles, but are they durable and dependable? Consumer Reports has put them to the test.
Jeep may have a problem
If you’re considering purchasing a Jeep vehicle, you should know about common complaints about them. First, they aren’t exactly known for sticking around for the long haul. They’re likely to break down at or before the 100,000-mile mark. Transmission problems are also common.
And one of Jeep’s longtime models, the popular Wrangler, is notorious for issues. They range from control problems to TIPM failure, cracks in the exhaust, and even water leaking into the vehicle.
Consumer Reports agrees
Looking at Consumer Reports’ ratings and reviews, you might notice a pattern. Across the board, Jeep vehicles are ranked low in predicted reliability. In fact, the 2021 Renegade scored only 1 out of 5. That model also ranked low in predicted owner satisfaction, with another 1 out of 5. All other models rank relatively high in owner satisfaction because owners are proud to own Jeep vehicles.
However, low road-test scores also plague most models. The 2021 Compass flunked with 56 percent, and the Wrangler performed even worse, earning a measly 36 percent. Overall, Jeep’s numbers are depressing.
Plus, there’s Jeep’s unfortunate track record with gas mileage. SUVs are hefty, and owners often make them even heavier with modifications and alterations. The Cherokee gets an unimpressive overall 18 mpg, as does the Wrangler.
However, it’s worth noting owners often take their Jeep SUVs off-road, which might account for some of their mechanical problems and poor fuel economy. But they also have serious issues on smooth pavement and sometimes even fare better on more rugged terrain. This makes for a less-than-ideal daily driver.
Should Jeep be worried?
That depends. It’s never good for an automaker to become known for common complaints and serious mechanical issues. When consumers shop for new vehicles, they research their makes and models, and reviews can make or break a vehicle.
However, Jeep fans are incredibly loyal (arguably to a fault). Driving one of these vehicles is almost like joining a special club. Its owners accept the lack of features, new technologies, and mechanical concerns as the realities of owning a Jeep. So, should the automaker be concerned? Maybe. But maybe not.