Consumer Reports Calls the Volvo XC90 a Luxury Letdown

You might have heard that 2020 has not been the best year for the Volvo XC90. Yes, the XC90 is gorgeous and refined, but it’s pretty hard to overlook its poor reliability ratings and other inconvenient problems. Because of all the drama surrounding the 2020 XC90, Consumer Reports has dubbed the model as a luxury letdown. There are plenty of more dependable alternatives to the XC90, but what may surprise you is that CR recommends the Hyundai Palisade as a savvy alternative. 

Why CR says you should avoid the 2020 XC90 

2020 Volvo XC90
2020 Volvo XC90 | Volvo

As we mentioned earlier, the XC90 is a fine-looking  SUV. The XC90 does have a few other things going for it such as a quiet car cabin and advanced safety features that come standard.  It also offers relatively smooth handling which is notable for a vehicle its size. However, its 2.0-liter turbocharged four-cylinder makes too much noise and the ride just feels stiff overall.  Also, many drivers complain that the fancy infotainment system in the XC90 is too confusing. 

Then there is the list of reliability issues. CR has basically given the XC90 the lowest possible reliability score every year since 2016. Some of the main trouble spots on the XC90 include its braking system and in-car electronics.

What’s terribly ironic is that there is a recall action on the 2020 model related to one of its advanced safety features: the automatic emergency braking system. If the automatic emergency braking system doesn’t engage properly, it can increase the likelihood of a crash.

Why the 2020 Hyundai Palisade is a better option

Like the XC90, the Hyundai Palisade is a large three-row SUV. However, the Palisade is more comfortable on the inside and can seat up to eight while the XC90 seats up to seven. CR went as far to say that this SUV pampers each passenger on the inside and that there is great body control. The Palisade also comes with more satisfying power thanks to its 291-horsepower 3.8-liter V6 engine. Plus, the Palisade has better fuel economy ratings for its class compared to the XC90. 

The Palisade base model comes with many desirable features including high beam assist and a modern, user-friendly 8-inch touchscreen infotainment display. Standard driver-assist features include forward collision-avoidance assist with pedestrian detection, reverse parking distance warning, and lane-keeping, and following-assist.

Once equipped with Hyundai’s premium and driver guidance packages, the Palisade Limited trim comes with leather seats, a dual-panel sunroof, a heated steering wheel, and adaptive cruise control. Other features include a 10.25-inch touchscreen display and a 12-speaker surround system. Owners also appreciate the 12.3-in. digital display instrument panel.

Total savvy savings

2020 Hyundai Palisade on the road.
2020 Hyundai Palisade | Hyundai

The Volvo XC90’s price ranges from $48,350 – $73,800 and the Hyundai Palisade ranges from $31,975 – $46,825. By choosing the Palisade Limited trim at $47,745 over the mid-tier XC90, you save $7,795 and still get plenty of luxurious offerings. Additionally, the Palisade has earned great predicted reliability scores and has excellent owner satisfaction ratings too.