Many often joke about the inaccessibility of proper repair shops for foreign vehicles. Typically, these statements refer to vehicles from high-end luxury brands, but Mazda takes this joke and does something with it. The Mazda brand is more of a premium label than it was several years ago. While most of the vehicles in the Mazda lineup still compete in the mainstream market, there’s no denying the upscale build quality when compared to Toyota, Nissan, Honda, or Hyundai. Mazda wants to protect this premium reputation and does so with a new collision network.
What is the Mazda Collision Network?
According to the Mazda Media page, the new Mazda Collision Network is a collaborative effort with Mitchell to allow Mazda owners to find the right places for vehicle repairs. When not near a dealership, owners can log into the network and locate repair facilities that meet this brand’s stringent requirements. Each facility must meet the highest standards for business operations, training, tools, and equipment to be part of this network.
When did this network launch?
Mazda launched the new collision network in May 2021, naming Mitchell the program administrator. Since then, the number of shops in the network has grown to ensure Mazda can offer customers what the company promises. This automaker promises customer support throughout the vehicle lifecycle, ensuring owners always have a place to get repairs done properly. Vice president of aftersales and the technical service division of Mazda North American Operations, Rob Milne says, “Customer safety is our number one priority, and our close collaboration with Mitchell allows us to connect with reputable auto body shops in their neighborhoods.”
Why is Mazda concerned with safety?
While all automakers are concerned with safety, Mazda takes things to another level. All tested Mazda vehicles earned a Top Safety Pick+ score by the IIHS. This is the third year in a row for this brand to rate this highly for safety. Adding the new Mazda Collision Network to the mix increases the likelihood of these vehicles remaining safe to drive. Members of this network understand the requirements to ensure these vehicles continue to provide high safety and quality standard for owners.
What vehicles are part of the Mazda lineup?
Currently, the Mazda lineup includes the Mazda3, CX-30, CX-5, CX-9, and MX-5 Miata. There is an MX-30 electric crossover sold in some markets. We also know several new hybrid and electric crossovers are forthcoming. With new models on the way and the current vehicles ranking high for safety, Mazda created the new network to deliver customers what they need and protect the build quality and safety of vehicles already on the road.
Should you drive a Mazda?
If you don’t already drive a vehicle from Mazda, you might ask this question. Compared to their counterparts, the crossovers in the Mazda lineup offer smaller cabins. This can be troublesome if you need more passenger and cargo room. On the other hand, these vehicles give you dynamic driving features, upscale materials, and peace of mind. The last part comes from the new Mazda Collision Network and the IIHS Top Safety Pick+ distinction.