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Once again, another victim has fallen prey to the chip shortage. With the low number of available semiconductor chips, vehicle production is challenging. It’s been that way for a while, and it seems to have only gotten worse over time. Moreover, the 2022 and 2023 model years of the Cadillac Escalade have just lost more features. You might want to avoid buying one If these things are important to you.

What features did the Cadillac Escalade lose?

2022 Cadillac Escalade Consumer Reports
2022 Cadillac Escalade | Cadillac

Previously, Cadillac had a few different features go by the wayside as a whole. Unfortunately, it’s one of the automakers that’s been hit harder than others. The global chip shortage has claimed many features from various models, and the Escalade is next. For the 2022 and 2023 model years, the Cadillac Escalade is losing one-touch-up windows in the second row.

Don’t worry, you won’t have to crank your windows up and down inside a six-figure Escalade. One-touch-up windows mean you don’t have to hold the button down. It’s a popular feature in many vehicles and part of the luxurious experience of owning a Cadillac. Just tap the window button, then avert your attention elsewhere as the window moves the rest of the way on its own. Now, buyers of 2022 and 2023 Cadillac Escalades will have to hold down the window button to completion from the back seat.

What other features has Cadillac lost because of the chip shortage?

According to Jalopnik, Cadillac’s cars have already lost park assist, Super Cruise, and now one-touch-up windows. This new item is the least problematic of the three. Furthermore, park assist and Super Cruise are expensive, highly-touted features for which some people choose a GM car. If you aren’t aware, park assist helps direct you into a parking spot without hitting anything, while Super Cruise is a form of self-driving technology.

Compared to these other features, one-touch-up windows in the back seat don’t seem like a big deal. However, every little bit counts when you’re buying a Cadillac. Especially an Escalade, an SUV that starts at nearly $80,000. Customers want every bell, whistle, and the kitchen sink if they’re paying that much for a car. Not that we can blame them; any missing feature at that price is a crime. Fortunately, the driver and front passenger retain the ability to use one-touch windows.

Will GM offer compensation to customers?

2022 Cadillac Escalade just lost features thanks to the chip shortage. Hope you didn't want one-touch windows.
2022 Cadillac Escalade | Cadillac

General Motors has not mentioned anything about compensating customers for the missing feature. Additionally, there was no mention of retrofitting sold Escalade models with the feature later when it’s available. Like many other victims of the chip shortage, we expect both of these things to happen at some point. Most likely, buyers of the Cadillac Escalade with missing features will be compensated or be able to have the feature installed later.

While one-touch windows are a convenient feature, they’re not devastating to live without. Compared to other automakers, like BMW, which lost Apple CarPlay, one-touch windows in the rear seat are nothing. Losing any features isn’t good for customers, but Cadillac would take this round if we had to choose. In conclusion, the Cadillac Escalade just lost more features in the form of one-touch windows in the back seat.


How Much Does a Fully Loaded 2022 Cadillac Escalade Cost?