Trucks & SUVs

A Few of Jeep’s 2020 SUVs Left Consumer Reports Dissatisfied

When you purchase a 2020 SUV, you want to know you’re getting a vehicle that is both reliable and comfortable. You want an SUV you’ll be happily driving five or even 10 years from now. Taking the time to check out Consumer Reports is an excellent way to decide which current SUVs are perfect for you, and which SUVs you should avoid. When you read through the list of less desirable SUVs you’ll be surprised to see that two Jeeps are among the 2020 SUVs that left Consumer Reports dissatisfied.

2020 Jeep Compass 

The Jeep Compass was the first crossover SUV the manufacturer developed. Introduced to American drivers in 2007 when the economy was starting to crash, the Compass’s relatively low price appealed to drivers who loved Jeep vehicles but who didn’t want to deal with a huge monthly car payment. Since the Jeep Compass’s introduction in 2007, the vehicle has served as Jeep’s entry-level SUV.  

While sales of the Jeep Compass have remained respectful since it debuted, driver satisfaction has been consistently low. Drivers are already encountering problems, including stalling issues, with their newly purchased 2020 Jeep Compasses.

The vehicle currently has a 4.5-star rating from Consumers Reports which sounds good until you notice that the organization has only given it an overall score of 51 out of 100. The issues that hurt the 2020 Jeep Compass’s overall ratings are the poor road test results and low predicted reliability.

A subpar road test

Consumer Review points out that the 2020 Jeep Compass’s design fails to allow it to truly compete with similar SUVs and crossovers. With an average fuel economy of just 24 mpg, the Compass burns more gas than similar vehicles.

When it comes to city driving, the steering isn’t as crisp as it should be which forces the driver to exert more energy when steering it around tight corners and into tricky parking spaces. Acceleration feels slower than other vehicles in its class and the Compass doesn’t respond as quickly as many drivers would like. On the road test, the 2020 Jeep Compass earned a score of 56 out of 100. 

Poor predicted reliability

Consumers Reports gave the 2020 Jeep Compass a reliability ranking of three out of five. They cited a total of 17 different potential trouble areas that could cause problems for drivers.

While Consumers Reports is concerned about the vehicle’s engine, transmission, and electrical system, they stated that at this point the vehicle is too new for the company to collect specific reliability data. Reliability concerns are currently based on how earlier years performed.

2020 Jeep Renegade

When Jeep debuted the Renegade at the 2014 Genova Motor Show, many believed that the company intended to use the vehicle to start phasing out the Compass or the Patriot. What the company has actually done is use the vehicle as another enticement for drivers who want both a Jeep and a smaller SUV.

Fans of the Renegade are attracted to the vehicle’s classic appearance, reasonable purchase price, and that keeping the vehicle in good shape and on the road will only cost an estimated $498 annually.

On paper, the 2020 Jeep Renegade seems like a fantastic vehicle. However, when you check out Consumer Reports, it becomes apparent that there’s another, less desirable, side to the Jeep Renegade.

The 2020 Jeep Renegade’s Consumer Report score is even lower than the Compasses. The overall score is a stunning 48 out of 100, with Consumer Reports citing concerns with customer satisfaction and predicted reliability as major concerns.

Customer satisfaction is low

Consumer Reports determines customer satisfaction based on the number of drivers who would purchase the vehicle a second time. So far, the 2020 Jeep Renegade has a customer satisfaction rating of one out five. Issues drivers have with the vehicle include an uncomfortable interior, a poor driving experience, and not feeling like they got good value for their money.

Questionable reliability

At this point, the 2020 Jeep Renegade hasn’t been on the market long enough to get an accurate impression of its reliability, however, based on the fact that Jeep has issued a recall to repair a faulty right rear brake caliper and the overall reliability of previous models, Consumer Reports has given the current Renegade a reliability rating of two out of five stars.

Based on the incredibly poor rating Consumer Reports has given both of these vehicles, it’s in your best interest to give these two vehicles a pass