Recalls are a part of car ownership. No matter how much testing an automaker performs, problems inevitably arise when the vehicle hits the road full-time. But when a brand-new SUV, such as the 2021 Volkswagen Tiguan, already has two recalls and isn’t even a year old yet, that might signal trouble.
Both recalls aren’t exactly minor, either. Though they’re easy fixes, the fact that two have already popped up isn’t doing much to build consumer confidence. So what are the issues, and how is Volkswagen addressing them?
The 2021 Volkswagen Tiguan
Volkswagen is proud of the new Tiguan. This five-seat compact crossover SUV is loaded with tech. It comes equipped with a 2.0-liter engine that produces 184 hp. Front-wheel drive comes standard, but all-wheel drive is available.
The Tiguan is also packed with tons of standard advanced safety features. They include a rearview camera, blind-spot monitoring, rear cross-traffic alert, forward collision warning, automatic emergency braking, and pedestrian detection. Other features are available, such as front and rear parking sensors and a surround-view parking camera system.
As far as tech, a 6.5-inch infotainment touchscreen comes standard. Also, expect six speakers, Apple CarPlay and Android Auto integration, Bluetooth, a USB port, and a Wi-Fi hotspot. For those who crave a little more, you can get an optional 8.0-inch touchscreen, more USB ports, park distance control, rain-sensing windshield wipers, third-row seating, a panoramic sunroof, and other amenities.
Pros and cons of owning a Tiguan
There are plenty of reasons why the Tiguan is a great SUV, U.S. News reports. This compact crossover provides plenty of room and a comfortable ride.
Despite its small stature, the Tiguan offers surprisingly great visibility. This helps while cruising around town. The optional third row is also a great way to bring along family and friends.
The other major pro for the Tiguan is its gas mileage. It gets 23 mpg in the city and 29 mpg on the highway. That might not seem great compared to a hybrid or an EV, but for a SUV of this size, that’s not bad fuel economy.
Now for the cons. Though the interior looks upscale, it can’t quite keep up with some rivals.
The engine is another problem. Well, the engine itself is fine. It just doesn’t produce much power, so those who love to roll down the windows and feel the breeze blowing through their hair, the Tiguan isn’t for you. And despite the weak motor, it makes quite a bit of noise.
Then there’s the matter of those recalls.
Two recalls aren’t a great sign of reliability
The biggest strike against the 2021 Volkswagen Tiguan is the two recalls. Consumer Reports even dropped the reliability score to a 2 out of 5 because of these issues.
The first involves the seats. There might be a bolt missing on long-wheelbase models allowing the seats to shift back and forth. For drivers who aren’t aware of this manufacturing error until they hit the brakes and their seat suddenly slams them into the steering wheel, it could result in a wreck.
But it’s an easy fix. Owners must take their Tiguan to an authorized Volkswagen dealership, where service techs will install the proper bolts free of charge. According to Consumer Reports, the recall began this past February 18. If you think you may have an affected Tiguan, you can contact Volkswagen customer service at 800-893-5298. The recall number is 72L6.
The other recall affects the backup camera. It can either freeze or show a black screen. Again, it’s a simple fix the dealership can make by updating the infotainment system. This recall number is 91BB/91BC. Have that number handy if you call Volkswagen customer service regarding the issue.
Though neither recall is major, they could result in a wreck. And given that the Volkswagen Tiguan doesn’t have the best reputation for reliability, it might make you wonder what other problems might await.