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The 2018 Jeep Grand Cherokee has a lengthy list of NHTSA consumer complaints. Many of these document dangerous electrical issues that could lead to accidents. Grand Cherokee drivers should never ignore signs of these serious issues.

2018 Jeep Grand Cherokee has widespread issues

The NHTSA has received dozens of complaints about a terrifying electrical failure in the 2018 Jeep Grand Cherokee. Owners report that their SUVs would suddenly die out while not in motion. After stalling out, the affected Cherokees can not be restarted.

There are seven open safety recalls addressing a range of issues with the popular SUV. Some Grand Cherokees have major safety concerns. Improperly fitted floor mats can cause the accelerator to be stuck open.

Some owners report being unable to disengage the truck’s cruise control feature. Drivers can search for their VIN with their manufacturer to check the status of recalls that affect the popular SUV.

Electrical issues plague the Cherokee

Under the hood of a red 2018 Jeep Grand Cherokee
2018 Jeep Grand Cherokee Trackhawk | Raymond Boyd via Getty Images

RELATED: How Safe Is the Jeep Grand Cherokee?

Some complaints noted that the infotainment system will often fail, sometimes in conjunction with loss of engine power. Some drivers report the infotainment system screen froze before the vehicle lost power.

Others experienced no forewarning before their SUVs stalled out. Even if there was a reliable sign of the commonly reported stall outs, the issue is still potentially dangerous.

The 2018 Grand Cherokee is prone to other electrical issues. Radios in the SUVs have reportedly powered on and off without user input. Climate system controls have also malfunctioned. Many Grand Cherokee drivers have reported their heating or air conditioning systems engaging on their own.

2018 Grand Cherokee owners should watch for possible powertrain issues

RELATED: Why the Grand Cherokee Is the Most Complained-About Jeep

Enough NHTSA consumer complaints have referenced powertrain issues to warrant a closer look. At the very least, 2018 Jeep Grand Cherokee drivers should pay careful attention to their powertrain system. Careful transmission maintenance should be observed. Drivers should bring their Cherokee in for service at the first sign of computer issues.

Recall for 2018 Jeep Grand Cherokee and 21 other vehicles

The frequent complaints about sudden power loss in 2018 Jeep Grand Cherokees are likely related to an open NHTSA safety recall. More than 12,000 units have faulty voltage regulators. When these regulators fail, the SUVs stall out and can not be restarted.

Chrysler announced the recall on October 2, 2018, and affects 21 vehicles in addition to the Grand Cherokee. Affected owners should call the National Highway Traffic Safety Administration at 1-888-327-4236 and reference recall number 18V524000.

Grand Cherokee drivers can also contact Chrysler directly at 1-800-853-1403 and reference recall number U87. Licensed Jeep dealerships will replace the faulty powertrain control modules free of charge.


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