As much as we appreciate Consumer Reports, it’s clear that the site’s opinions on certain cars don’t always align with the general public. Look at the 2022 Ford Bronco, which is in such high demand that you could be waiting a year to get one. While the average owner’s review is usually positive, CR apparently hates this car.
Still, one ranking system on CR that we can always trust is the owner satisfaction category. This is how much current owners will love a certain car compared to how CR’s testers felt about it. Luxury cars tend to have higher scores, but CR singles out one midsize sedan model as the exception.
Here’s how owner satisfaction is judged by Consumer Reports
A car’s owner satisfaction score is determined by four factors, with performance being one of the most important. The vehicle must have good acceleration, and driving it should be an enjoyable experience.
Most drivers also like their cars to have good exterior designs and comfortable, functional interiors. A vehicle’s overall value for its retail price is also considered, as well as the driver’s willingness to repurchase one.
The 2022 Maserati Ghibli probably won’t impress its owners
Consumer Reports doesn’t list any specific findings contributing to Maserati Ghibli’s predicted owner satisfaction score. Detailed data from previous model years of the luxury sedan is also missing, likely because it’s difficult to find many Ghibli drivers.
Maserati’s sales have dwindled in the United States, and the automaker usually sells less than 13,000 Ghibli units annually. Due to this, 2022 will be its final model year.
CR predicts that the latest Ghibli will have a very low satisfaction score. Little more than half of its current owners will likely consider buying another one in the future. The Maserati Ghibli is also the least likely vehicle to be purchased again amongst its many more notable rivals.
An in-depth look at the 2022 Maserati Ghibli’s performance
Despite a low score overall, CR says that the Maserati Ghibli’s speed is one of its best highlights. CR’s test vehicle had the base turbo-V6 engine on the Modena trim, which makes 424 hp and features a great exhaust note. It’s paired with an agreeable eight-speed automatic gearbox and can be optioned with AWD.
The Maserati Ghibli midsize luxury sedan can reach 60 mph in just 5.4 seconds with this powertrain. Testers appreciated the quick steering on this car and its solid braking performance. CR also believes drivers will appreciate the Ghibli’s unique body design compared to other luxury models.
Unfortunately, the Maserati Ghibli has more disadvantages than perks. Its turbo lag is very apparent at lower speeds, so it can make for a frustrating daily driver. Its fuel economy also tails behind its rivals, at only 19 mpg overall in CR’s real-world testing regimen.
The ride quality is unforgiving, with exterior noise from the road and wind constantly leaking into the cabin. The driver’s seat is also tight, and the low roof might make it near impossible for taller drivers to get comfortable.
The Maserati Ghibli’s interior is woefully bare-bones compared to what most luxury car drivers have come to expect. Additionally, CR says many interior components are blatantly borrowed from cheaper models. Some areas also lack proper finishing.
In addition to poor ride quality, the backseat doesn’t provide enough legroom to sustain long-term comfort. The doors are narrow, and the Ghibli sits low to the ground, making seat access challenging for any rider. You’ll also have to fight with a finicky gear selector whenever you want to park the car.
With so many flaws, the 2022 Maserati Ghibli’s starting price of $76,200 is difficult to justify. It might stand out in a crowded parking lot, but every other luxury car there is probably more well-rounded.