If you’ve ever looked at Consumer Reports when considering a new car, you’ve likely seen that one of the ways they rank vehicles is in terms of “predicted owner satisfaction.” What makes that category interesting is that it’s not necessarily based on what Consumer Reports thinks of the vehicle. Instead, it shows the percentage of car owners who would make the same purchase again in the future.
In Consumer Reports’ recent rankings, one full-size pickup truck came in at the very bottom in the category of predicted owner satisfaction: the 2022 Nissan Titan. Curious to know why the pickup ranked so low?
These are the owner satisfaction categories that Consumer Reports considers
When looking at predicted owner satisfaction with a vehicle, Consumer Reports breaks that down in several ways. Categories that it analyzes include “Driving Experience,” which looks at satisfaction and handling, and “Comfort,” which considers the seats, climate control, noise, and ride. It also looks at “Value,” which considers whether car buyers think they got what they paid for, and “Styling,” or the car’s appearance.
All of these factors form the basis for the question that Consumer Reports puts to car buyers to determine overall predicted owner satisfaction: “Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?” So, let’s look at how CR took this approach toward full-size pickup truck models.
Consumer Reports on the 2022 Nissan Titan full-size pickup truck
When all was said and done, the 2022 Nissan Titan full-size pickup truck came in at the very bottom of Consumer Reports‘ list of pickups in terms of owner satisfaction. The overall percentage of satisfied customers came in under 60%
Consumer Reports didn’t explain how it reached that score in terms of the categories mentioned above. However, by way of comparison, the truck coming in at number one on the list, the Ford F-350, had an over 80% of customers indicating they would make their purchase again.
The pros and cons of the 2022 Nissan Titan pickup truck
So, what does the 2022 Nissan Titan pickup truck bring to the table? According to Consumer Reports, despite its overall low score, the pickup has a few positive points. These include its smooth, powerful engine, light effort gate, roomy cabin, and wide range of standard safety features. As the publication says, “Available configurations include a four-door crew cab and a smaller extended-cab. Built in Mississippi, this Titan is quite different than its XD sibling, with a much more civilized ride and handling, easier maneuverability and a quieter cabin.”
Environmentally speaking, the Titan gets quite low scores. It scores especially low in the area of fuel economy, so those who strive to be eco-conscious in their purchases will need to beware. The Titan also receives low scores for smog.
Additionally, Consumer Reports notes that the Titan often suffers from steeper depreciation than other trucks on the list. So, if you think you might want to resell your pickup at some point, the Titan will likely not be your best choice in terms of investment.
Finally, the Titan comes in at the low end of the scale regarding predicted reliability. That means owners often head to the mechanic more often than they would like.
Thus, while the 2022 Nissan Titan has many positive features, it has some drawbacks that have apparently made its owners second-guess their decision to purchase the truck in the first place.