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There are a lot of SUVs on the market to choose from, especially if you are considering a used option. On a list of the most complained about SUVs in recent years, the Jeep Grand Cherokee landed at the top. While many of these issues stem from older versions of the sport utility vehicle, the newest version is almost $70,000 for the top trim level this year. Has the brand solved the most common problems to make this SUV worth that much?

What are some of the most complained about SUVs?

Car Complaints has some of the most complained about SUVs in recent years, and the Jeep Grand Cherokee is at the top of the list. Some of the worst years of the Grand Cherokee were back in 2011 and 2014, but this SUV continues to rack up the complaints. In the grand scheme of all Jeep models, the Grand Cherokee has the most problems by model by far, with more than 1,200 complaints separating it from the second most complained-about model.

Some of the biggest complaints are related to the Totally Integrated Power Module (TIPM) going bad. This can cause a variety of issues, including the Grand Cherokee not starting up or stalling without warning. Sometimes the issue can present as a spark plug issue or a problem with the fuel pump, but neither of these will remedy the issue.

Another reason the Jeep Grand Cherokee is one of the most complained about SUVs is because of the rough shifting. Transmission complaints are common, especially when it comes to jerking and hesitation at low speeds.

Is the most complained about SUV improved for 2023?

According to Edmunds, the 2023 Jeep Grand Cherokee has a lot of positives. The SUV is spacious and has excellent towing capacity. With the strong V6 engine, the 2023 Grand Cherokee can tow 6,200 pounds. That jumps up to 7,200 pounds with the V8 engine. As usual, this SUV is quite off-road capable and is well-equipped for such adventures.

On Car Complaints, the newer 2023 Grand Cherokee years have fewer complaints. However, the amount of issues is higher than much of the competition. In 2023, the Honda Passport, Volkswagen Atlas Cross Sport, and Ford Bronco are some of its closest competitors. These options do not appear on the list of most complained about SUVs.

Make and Model202220212020
Jeep Grand Cherokee3138
Honda Passport001
Volkswagen Atlas Cross Sport2712
Ford Bronco33N/A
Midsize SUV complaints by year

The base Laredo trim starts at $42,830, but the popular Summit Reserve jumps to $69,985 for 2023. Unfortunately, there isn’t much to justify such high prices. Some standard driver-assistance aids are Adaptive cruise control, Lane keeping assistance, and Blind-spot monitor with rear cross-traffic alert. Forward collision warning is also standard, but the driver aids stops there. Much of the competition offers a long list of safety systems, especially in 2023.

Does the modern version of this SUV have as many complaints?

While the 2023 Jeep Grand Cherokee is improved over the earlier versions, the brand still has average scores for reliability. Drivers gave the Grand Cherokee an overall consumer rating of four out of five stars. It only earned average marks for value and fuel economy. The Grand Cherokee has a long history of capability and durability following it, but it doesn’t particularly excel in any other areas.

Jeep’s Grand Cherokee might be among the most complained about SUVs, but it is working hard to change that. Fans of the Grand Cherokee are not too worried about the reputation, but some potential shoppers might. There are more reliable options, but none are quite like the Jeep Grand Cherokee.


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